New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • ElorElor Posts: 1,985

    It's for the team in charge of the store.

    They are a couple of mistakes or possible mistakes in the newly created bundles for all the Genesis 9 Core figures:

    https://www.daz3d.com/genghis-khan-9-hd-character-bundle <-- it's speaking about a 'Genghis Khan 9 HD Add-On Bundle' but it doesn't exist (and I don't think Gengis Khan 9 original bundle had enough products to be splitted in two bundles, so it's likely a mistake to have a link to another bundle).

    https://www.daz3d.com/xiu-lin-9-hd <-- the links to the two Xiu Lin 9 bundles in the description of her page are leading to Oops pages. 

    I think the links are correct and the URL of both bundles are wrong:

    It's subtle (I scratched my head for a couple of seconds before seing the difference), but in the URL, the U and the I in Xiu are in each other position, so Xiu became XUI.

    It's the same with HD Addon bundle:

    If Daz decides to change the URL and to keep the links on Xiu Lin 9's page, it'll be necessary to change the link on https://www.daz3d.com/xui-lin-9-hd-character-bundle, because it's using the misspelled URL (so it's currently a working link but if the URL is changed, that link will have to be too).

    https://www.daz3d.com/olivia-9-hd-add-on-bundle <-- Olivia 9's alternate shapes are not available as a stand alone product, despite a link existing to them. From what I saw, out of all the Core figures with alt shapes availables only as bonus from a Pro Bundle, Olivia 9 is the only one to not have her alt shapes available as a standalone product.

    https://www.daz3d.com/snow-queen-9-hd-add-on-bundle <-- same problem as Olivia 9: Snow Queen 9's alternate shapes are not available as standalone products and from what I saw, out of all the Core figures with time limited alt shapes, she's the only one to not have  her alt shapes available as standalone products.

    https://www.daz3d.com/tabitha-9-hd-character-bundle <-- the link to HD Add-On Bundle is wrong, it's sending us to https://www.daz3d.com/CHARACTER-9-hd-add-on-bundle

  • Cris PalominoCris Palomino Posts: 11,682

    Elor said:

    It's for the team in charge of the store.

    They are a couple of mistakes or possible mistakes in the newly created bundles for all the Genesis 9 Core figures:

    https://www.daz3d.com/genghis-khan-9-hd-character-bundle <-- it's speaking about a 'Genghis Khan 9 HD Add-On Bundle' but it doesn't exist (and I don't think Gengis Khan 9 original bundle had enough products to be splitted in two bundles, so it's likely a mistake to have a link to another bundle).

    https://www.daz3d.com/xiu-lin-9-hd <-- the links to the two Xiu Lin 9 bundles in the description of her page are leading to Oops pages. 

    I think the links are correct and the URL of both bundles are wrong:

    It's subtle (I scratched my head for a couple of seconds before seing the difference), but in the URL, the U and the I in Xiu are in each other position, so Xiu became XUI.

    It's the same with HD Addon bundle:

    If Daz decides to change the URL and to keep the links on Xiu Lin 9's page, it'll be necessary to change the link on https://www.daz3d.com/xui-lin-9-hd-character-bundle, because it's using the misspelled URL (so it's currently a working link but if the URL is changed, that link will have to be too).

    https://www.daz3d.com/olivia-9-hd-add-on-bundle <-- Olivia 9's alternate shapes are not available as a stand alone product, despite a link existing to them. From what I saw, out of all the Core figures with alt shapes availables only as bonus from a Pro Bundle, Olivia 9 is the only one to not have her alt shapes available as a standalone product.

    https://www.daz3d.com/snow-queen-9-hd-add-on-bundle <-- same problem as Olivia 9: Snow Queen 9's alternate shapes are not available as standalone products and from what I saw, out of all the Core figures with time limited alt shapes, she's the only one to not have  her alt shapes available as standalone products.

    https://www.daz3d.com/tabitha-9-hd-character-bundle <-- the link to HD Add-On Bundle is wrong, it's sending us to https://www.daz3d.com/CHARACTER-9-hd-add-on-bundle

    Thanks, Elor, I've sent to Daz 

  • ElorElor Posts: 1,985

    Thank you smiley

  • maikdeckermaikdecker Posts: 2,974
    edited February 24

    Seems minimum prices are back.

    Mad Artist Stores Legacy Items should get 85% off, but don't go lower than $ 2.-, making it less than 80% in some cases
    Classic Items are supposed to be 80% but don't go below $ 3.-, making it less than 65% in some cases

    The cheapest recent and current Mad Artists items can reach is $ 2.66, which seems okay by the offered % off

    EDIT: Seems the Gold Star Discount (5%/10%/20% off depending on membership) seems to reduce that prices below the margin mentioned above in the cart

    Post edited by maikdecker on
  • Cris PalominoCris Palomino Posts: 11,682

    maikdecker said:

    Seems minimum prices are back.

    Mad Artist Stores Legacy Items should get 85% off, but don't go lower than $ 2.-, making it less than 80% in some cases
    Classic Items are supposed to be 80% but don't go below $ 3.-, making it less than 65% in some cases

    The cheapest recent and current Mad Artists items can reach is $ 2.66, which seems okay by the offered % off

    There is a threshhold intended $3/$2, so the pricing is correct. Will inquire if there shouldn't be text regarding this in the disclaimer or elsewhere. 

  • 3Ddreamer3Ddreamer Posts: 1,316

    The Tokens earned on orders disappear when you add a gift card again. It is there before adding the gift card. I'm reluctant to check out in case 0 tokens are really added.

    Can you get them to give the servers a kick?

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  • caravellecaravelle Posts: 2,505

    Yes, 3Ddreamer, what is that again? Why do I lose 6 tokens (of which I only have 4 anyway) when I put a GC in the cart?

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  • ElorElor Posts: 1,985
    edited February 24

    Is it normal for licence to get only a 20% discount while the item get a 76% discount (70% discount and the 20% extra discount due to having a gold star). The item is from the 70 % selection, which is supposed to apply to licence according to the icon: https://www.daz3d.com/recent-madness-mode-artists#index=0&order=popular^1&filtered=1

     

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    Post edited by Elor on
  • frank0314frank0314 Posts: 14,313

    3Ddreamer said:

    The Tokens earned on orders disappear when you add a gift card again. It is there before adding the gift card. I'm reluctant to check out in case 0 tokens are really added.

    Can you get them to give the servers a kick?

    You typically can't use tokens on GC and if you don't remove them it will take them. You need to remove the tokens before purchasing, unless you're talking about something else.

  • Charlie JudgeCharlie Judge Posts: 12,907

    frank0314 said:

    3Ddreamer said:

    The Tokens earned on orders disappear when you add a gift card again. It is there before adding the gift card. I'm reluctant to check out in case 0 tokens are really added.

    Can you get them to give the servers a kick?

    You typically can't use tokens on GC and if you don't remove them it will take them. You need to remove the tokens before purchasing, unless you're talking about something else.

    From his attachment he has not applied any tokens. It looks like the old bug where tokens are being shown as taken off when a discounted gift card is included in the order. 

  • frank0314frank0314 Posts: 14,313

    Elor said:

    Is it normal for licence to get only a 20% discount while the item get a 76% discount (70% discount and the 20% extra discount due to having a gold star). The item is from the 70 % selection, which is supposed to apply to licence according to the icon: https://www.daz3d.com/recent-madness-mode-artists#index=0&order=popular^1&filtered=1

    I'll inquire about it.

  • 3Ddreamer3Ddreamer Posts: 1,316

    frank0314 said:

    3Ddreamer said:

    The Tokens earned on orders disappear when you add a gift card again. It is there before adding the gift card. I'm reluctant to check out in case 0 tokens are really added.

    Can you get them to give the servers a kick?

    You typically can't use tokens on GC and if you don't remove them it will take them. You need to remove the tokens before purchasing, unless you're talking about something else.

    I'm not using Tokens on the Gift Card (there are no Tokens applied to the order), I have over $10 in items in my Cart and not getting any tokens for them when I add a Gift Card. The Tokens are credited before I add a Gift Card. I circled the place there it says You Earn 2 tokens BEFORE I add a gift card to the order, then they disappear once added.

  • ElorElor Posts: 1,985

    frank0314 said:

    You typically can't use tokens on GC and if you don't remove them it will take them. You need to remove the tokens before purchasing, unless you're talking about something else.

    Last time I had the problem, it was just a display bug: the cart will substract tokens due to the gift cart, but after the purchase, I got the intended amount of tokens (as in, the ones visible before I added the gift card).

    To be on the safer side, I had a screenshot from my cart with the date visible, both with and without the gift card, but I didn't need it in the end (but I would still do it like that if I had to purchase a gift card with a new release to get a discount on the gift card).

  • frank0314frank0314 Posts: 14,313
    edited February 24

    Charlie Judge said:

    frank0314 said:

    3Ddreamer said:

    The Tokens earned on orders disappear when you add a gift card again. It is there before adding the gift card. I'm reluctant to check out in case 0 tokens are really added.

    Can you get them to give the servers a kick?

    You typically can't use tokens on GC and if you don't remove them it will take them. You need to remove the tokens before purchasing, unless you're talking about something else.

    From his attachment he has not applied any tokens. It looks like the old bug where tokens are being shown as taken off when a discounted gift card is included in the order. 

    Grrr, not again. We'll inquire on it, but I think last time it's a bug when you add GC to the cart. I didn't even notice the attachment, sorry. 

    Post edited by frank0314 on
  • frank0314frank0314 Posts: 14,313
    edited February 24

    3Ddreamer said:

    frank0314 said:

    3Ddreamer said:

    The Tokens earned on orders disappear when you add a gift card again. It is there before adding the gift card. I'm reluctant to check out in case 0 tokens are really added.

    Can you get them to give the servers a kick?

    You typically can't use tokens on GC and if you don't remove them it will take them. You need to remove the tokens before purchasing, unless you're talking about something else.

    I'm not using Tokens on the Gift Card (there are no Tokens applied to the order), I have over $10 in items in my Cart and not getting any tokens for them when I add a Gift Card. The Tokens are credited before I add a Gift Card. I circled the place there it says You Earn 2 tokens BEFORE I add a gift card to the order, then they disappear once added.

    I was told you will not get the credits/tokens you earned from that order, 

    Edited for misinterpretation. 

    Post edited by frank0314 on
  • 3Ddreamer3Ddreamer Posts: 1,316

    frank0314 said:

    I'm not using Tokens on the Gift Card (there are no Tokens applied to the order), I have over $10 in items in my Cart and not getting any tokens for them when I add a Gift Card. The Tokens are credited before I add a Gift Card. I circled the place there it says You Earn 2 tokens BEFORE I add a gift card to the order, then they disappear once added.

    I was told you will not get the credits/tokens you earned from that order, 

    Edited for misinterpretation. 

    Why?

    So I took out the gift card, got the tokens I'd expect and checked out. Then I did another order with the gift card and got the discount. So why not in one order?

  • Charlie JudgeCharlie Judge Posts: 12,907
    edited February 24

    Please would a kind mod ask DAZ will gift card purchases earn a Gold Star? Thanks.

    Post edited by Charlie Judge on
  • I made a purchase over 1$ and still do not get gold card discount on the next one. If the gold star discount program just started and it will be valid from now on, then what is the point of advertising that gold card discount will apply to GCs today ?

  • Charlie JudgeCharlie Judge Posts: 12,907

    j_jobs_5aed5ee339 said:

    I made a purchase over 1$ and still do not get gold card discount on the next one. If the gold star discount program just started and it will be valid from now on, then what is the point of advertising that gold card discount will apply to GCs today ?

    I believe the gold star is awarded on the day following your purchase. 

  • j_jobs_5aed5ee339 said:

    I made a purchase over 1$ and still do not get gold card discount on the next one. If the gold star discount program just started and it will be valid from now on, then what is the point of advertising that gold card discount will apply to GCs today ?

    March Madness is upon us - Talk about it - Daz 3D Forums

    Per the other thread, a purchase today counts tomorrow. People who have gold star discounts today bought something Saturday or Sunday. 

  • Charlie Judge said:

    Please would a kind mod ask DAZ will gift card purchases earn a Gold Star? Thanks.

    Wouldn't you, today at least, also be buying a Debut New release?

  • Charlie JudgeCharlie Judge Posts: 12,907
    edited February 25

    Richard Haseltine said:

    Charlie Judge said:

    Please would a kind mod ask DAZ will gift card purchases earn a Gold Star? Thanks.

    Wouldn't you, today at least, also be buying a Debut New release?

    Yes.However I am not inquiring specifially about today's sale; but I am inquiring for future reference so that I would know whether I or not I could maintain my gold star with a small gift card purchase. Right now the Gold Star text just states "any purchase" and doesn't list any exclusions; but I recall in some previous punch card sales the purchase of gift cards did not count to receive punches. 

    Post edited by Charlie Judge on
  • frank0314frank0314 Posts: 14,313

    Charlie Judge said:

    Please would a kind mod ask DAZ will gift card purchases earn a Gold Star? Thanks.

    Yes it should. It just looks for an order over $1

  • frank0314frank0314 Posts: 14,313

    Charlie Judge said:

    j_jobs_5aed5ee339 said:

    I made a purchase over 1$ and still do not get gold card discount on the next one. If the gold star discount program just started and it will be valid from now on, then what is the point of advertising that gold card discount will apply to GCs today ?

    I believe the gold star is awarded on the day following your purchase. 

    Yes, it registers the next day.

  • Charlie JudgeCharlie Judge Posts: 12,907

    frank0314 said:

    Charlie Judge said:

    Please would a kind mod ask DAZ will gift card purchases earn a Gold Star? Thanks.

    Yes it should. It just looks for an order over $1

    Thanks. I asked because I recall in some previous punch card sales the gift card didn't count for a punch even though it wasn't always show as being excluded. 

  • ElorElor Posts: 1,985
    edited February 25

    The Mad Artists Store selection is either wrong or discounts are not applied correctly: artists who released something new yesterday are still part of the selection (like Stonemason, Nerdworks, etc) but none of their items are discounted.

    https://www.daz3d.com/mad-energy-artists#&filter_vendor=Stonemason&filtered=1

    https://www.daz3d.com/mad-energy-artists#&filter_vendor=NERDWORKS&filtered=1

    From what I can see, the 60, 70, 80 and 85% don't include items from PAs who released something new yesterday, but the 'see all the items' link does.

    The pictures are also either wrong when they are stating 'Applies to licences' or the discount is not applied to licence (I tried with or without a new release).

     

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    Post edited by Elor on
  • caravellecaravelle Posts: 2,505

    The coupon MAKE-IT-MAD is not (anymore?) valid, says the system. The 'doors to madness' offer seems to be the same as yesterday either. Could it be that the rollover is not yet completed?

  • Cris PalominoCris Palomino Posts: 11,682

    Ok, above issues reported. Door to madness items don't change. The coupon code has been updated. Other changes in process.

  • Cris PalominoCris Palomino Posts: 11,682

    The FAS categories and related madness items should now be updated.

  • caravellecaravelle Posts: 2,505

    Thank you! 

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