Is it just me, or is the store wonky today?
Damsel
Posts: 382
Tried to drop by the store, being a compulsive sort of idiot, and all I get is a strange looking list of links that supposedly lead to the store's parts. Plain text thing. Whazzat? Does anybody else have that problem?
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Hey Damsel, I just checked and had no problem getting the store to load properly in my browser.
As always, just a caching issue from them doing updates. try logging out and in again and doing a refresh, works for me.
today its all you, the rest of the time its wonky its someone elses fault, but today its you
lol...fine for me also Damsel!
Not just you. I'm seeing the same issue, whether I'm logged into the site or not. Forums appear fine, store is just hosed.
Clear cache, do a hard refresh.
Hard refresh (Ctrl+F5) worked. Thanks :)
I purchased V5 Elite Texture Nichole this morning and did not get an Order Confirmation email, but this afternoon I purchased the free boots and did get an Order Confirmation. It seems that when DAZ fixes certain things, like being able to see the download progress and the download speeds being back to normal, then other things get a bit goofy for a few days until they figure out what screwed what up. I'll probably have to put in a support ticket to get my Order Confirmation for the Elite Texture. Pure speculation on my part though. I probably lost all ability to communicate while the email was in transit which then zapped the email into hyperspace where it will drift for all eternity.
Store's acting up for me too now.
And me. I can access forums and I can access the front page but I can't access any product pages without the site turning into a page filled with text links. Clearing cache and restarting firefox doesn't do anything. Happens with internet exploder too.
Hard refresh. Either Ctrl+F5 or Shift+Ctrl+R or Shift+Browser Refresh Button
I think there was another thread about this site's issues but I can't find it. Hopefully Daz will fix the store before the current sales end. I gotta go finish some chores. Bye
Store's wonky as all get out for me and has been for two days. After the funky text link page, it's not showing my PC discount--PC items and freebie all showing at full prices and many "sale" items not showing a discount, either.
Hard refresh didn't work, neither did clearing the cache. Ticket submitted.
Im trying to make a purchase using my store credit and keep getting "Cannot retrieve payment method instance" error.
This type of crap has been going on FAR too long! Sheesh!
-MJ
Store still screwed..clearing cache has done nothing for me, hasn't worked for last 3 days. Even clicking on the links in the text page everyone seems to get takes me absolutely no where :( I guess DAZ is so overwhelmed with customers, it no longer wants my money. :( I think I'll be doing all my purchases over at Rederosity in the future....
I had the same problem the other day trying to purchase a free item
Store has been refusing to let me see the thumbnails since yesterday afternoon. Can get to the store page, can put a product in my cart. Can't click on the promo to get a closer look at anything. The cursor turns into a link icon, but it won't take me to the link.
Not conducive to sales unless you've either got a really good front promo, or it's a product with a preview thread.
Store now working for me as a result of my ticket (there'd been an error Daz-side that wasn't showing me any discounts on anything).
I still get the occasional "cannot retrieve payment method" or text links page randomly, but I clear the cache or try back later. New Year, old Magento glitches. :D
I am still getting this "Cannot retrieve payment method instance" error. Ive tried on 3 different machines, 2 browsers, and the Cntl-F5 doesnt clear this up. I appear to be the only one having this issue as no one else is reporting this. Is this something the Daz Admins here can address or something?
Please advise.
-MJ
What is it you are trying to purchase, and what payment method is throwing up the error. I get it when trying to use Store credit on certain items.
I am trying to purchase a gift card using store credit.
-MJ
That was disabled when there was a discount on GCs, otherwise repeatedly buying a new GC with the old would have been a way to build up a large stack of free credit. It hasn't yet been restored, I don't know whether it will be.
That was disabled when there was a discount on GCs, otherwise repeatedly buying a new GC with the old would have been a way to build up a large stack of free credit. It hasn't yet been restored, I don't know whether it will be.
Now I didn't even think of that. Maybe it's because I'm an honest person. Either way I still feel stupid for not thinking of it.
Well since that promotion is over, that functionality needs to be restored. What is my recourse? Contacting Sales?
-MJ
Yes, though it will probably be something that needs to be passed up the chain.