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How come my tech support requests are being ignored???

JoelLovellJoelLovell Posts: 114
edited December 1969 in New Users

My PC membership shows in my account, but I can't get to the member forums nor see PC prices. I'm going to be missing out on some promotions because of this.

Comments

  • adamr001adamr001 Posts: 1,322
    edited December 1969

    There's a fairly high volume of support requests at the moment. If you can PM me your ticket number, I'll see if I can pass the info on to find out what the problem is.

  • JoelLovellJoelLovell Posts: 114
    edited December 1969

    Thank you.

    It's 127143.

  • Miss BMiss B Posts: 3,071
    edited December 1969

    I just had a response to one of mine today, and this time it took 5 days instead of the usual 2 or 3, so as Adam said, they must be busy.

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