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I get this message when I try to lauch the Hex General Release. See attached for error message and my Mac version.
Edited to removed screen shot with serial number
Well...for me I've built a few models in the beta version and very few crashes. The public release crashes quite frequently so I've gone back to using the beta version...
I also get this error when launching the public release. I did not get it with the beta...
That sounds like a bad file in the application or itss ettings. Remember that the new release version is the beta, just with new locations for the application and settings - if something was wrong with the folders (e.g. permissions) or files that aren't repalced by the update (e.g. settings) then that might well trigger different behaviours.
XML errors? That's some bad installs there. Make sure you're not installing over an existing 2.5 from years ago.
Since the update I see something strange when using UV Paint Mode and the Inflate Brush (also happens with the others)
I see a weird trail of the brush and that makes working with the brush impossible.
I have attached a screen how it looks.
Anybody an idea what this is? I did not change any settings since the update and I hadn't the problem before. No hardware changes as well.
Thanks
Turn off the redraw or fastdraw? In display setting.
That did it, thank you
disabled local redraw and it is fine now
yap,thank you, that caused the problem
Thanks...but I installed it to a new folder structure.... Really not an issue as the beta version works fine. Even if I get past this XML error the public release is very unstable. So I'll continue with the beta until DAZ3D resolves the issues in the public release....
The Public beta and the release are the same, so any diffrences in stability are down to: settings, if they differ between the two; corrupt file,remember that even if you installed to a different application folder the settings may still be left-overs; folder settings in the OS; security software or other low-level tools treating the two differently. Comparing their settings is the obvious place to start.
Welll if there indeed the same, why troubleshoot? Instead I'll continue to use the beta version. It works great... Love it...
I do computer network server support (file & print and not database or web servers) for a living (30+ years). In my downtime I would prefer to be creating art or taking photos then doing computer support, even if it is my own computer.... :-)
The whole point of a public beta is to have the application used on a variety of machines, in a variety of workflows, to catch issues that wouldn't be caught in the more circumscribed internal or private testing. In order for that work people do need to report the issues they find. It's true that Hexagon has quite a few settings, but if you would take the time to compare the two versions and see if there's a difference, clearing which resolves the crashing, and then report your findings you would be doing both your future self and your fellow users a service.
Any Ideas what this issue is all about? Still can't launch the General Release.
Do you get the same issue with the Beta version, or do you only have the General Release version installed?
I have already filled out a help ticket, but was wondering if anyone else was having issues with the "Set Pivot Point" tool in the Hexagon 2.5.2.109, General Release?
I do not see the highlight "snap" feedback for new pivot placement. And when I click a point, edge, or even polygon the pivot always seems to end up behind the object.
If grid snap is activated the pivot always ends up on the Y grid.
So basically, the pivot tool seems to be ignoring all scene geometry.
Only with the General Release.
As far as I can tell, the Set Pivot Point function has never worked properly (at least not in the Mac version). The previous version (2.5.1.79) has the same issue.
It seems like I've been able to make it work on rare occasions, but haven't figured out what, if anything, I did to make it work.
Pivoting has been working fine for me in Windows 10 Pro 64-bit using the x86 version of the latest Hexagon release. Even works on grouped objects.
I just installed the lastest release of Hexagon from scratch on a Windows 10 computer. It grabbed the Microsoft Visual C++ Redist files during its install, and everything. No issues with running it. The XML editor on this machine is Notepad++. But that shouldn't matter.
I had those XML error first too, then uninstalled everything, also removed left overs manually, made a clean install, and now no XML errors.
Did you un-install Hexagon 2.5 using DIM? Or did you use the Program Control Panel to remove it? I been using DIM to do all my un-installing and installing of DAZ apps. Works great. My DAZ Library is in a roaming profile on my system. I log in as the user that Hexagon is installed for.
I used DIM to do all the work, usually do that. I had XML errors , then I uninstalled over programs in system settings and also DIM and reinstalled using DIM, then it worked fine.
I deleted the profile directory too before that (also located here in the Roaming folder under Users).
I'll try your approach and thanks.
you are welcome, I am not sure what step helped here, I guess it was the cleaning up of the user profile folder where lots of files remained after the intallation
Roaming folder? What and where is this?
yes here the were in systemdrive\users\USERNAME\appdata\roaming\daz\hexagon
might be different depending on the windows version you are using, I am on WIndows 10
they should be in the usual profile folder for your windows user name and usally in Roaming I gues
I am a Mac guy! Thanks though.
It might be High Sierra related. Unfortunately I can't check that, as I'm sticking with Yosemite for the time being. I'll see if I can find out more from other people.
Nah works on my laptop using High Sierra.