Missing Thumbnail Images in Smart Content

Somehow I lost a lot of thumbnail images in the Smart Content pane. It happened a couple years ago, but I can't remember how to get them back. Any help is greatly appreciated.

(See attached file)

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Comments

  • Not just the thumbnails, the exclamation at bottom left indicates that the files are missing from the location set in the database. Do you knoww hich product they are from?

  • It all seems to be various Expression morphs in these products that I own:

    Z Everyday Activities

    i3 100 Must Have Expressions for Genesis 8 Female(s)

    Bosom Buddy Poses for Teen Josie 8

    Z Horror and Fear - Morph Dial and One-Click Expressions for Victoria 8

    Some of the thumbnails do appear (smaller versions though) in the Parameters Pane (See attached file)

    I can use most of the expressions with the Parameters Pane...it's just that the thumbnails are missing in the Smart Content Pane for many Expressions.

    Parameters.JPG
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  • How did you install?

  • It was likely through DIM

  • Find the product (in Smart Content>Products tab, or in the Products list in the Content Library pane) and right-click - do see an Uninstall option or an Install option?

  • BellaBella Posts: 439
    edited August 2018

    I'm having the same problem but without the exclamation for some figures in the smart content and also in the content library, only the "front" pic is missing

    I just installed daz in a computer where I used to work with daz using an external HD now without it, .....don't know if this may be the cause....

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    Post edited by Bella on
  • Noah LGPNoah LGP Posts: 2,589
    edited August 2018

    I'm having the same problem but without the exclamation for some figures in the smart content and also in the content library, only the "front" pic is missing

    I just installed daz in a computer where I used to work with daz using an external HD now without it, .....don't know if this may be the cause....

    Some thumbnails get a 0-byte size because Daz Connect failed to retrieve it, just create the thumbnail by yourself.

    Thumbnail folder for Daz Connect : DAZ 3D\Studio\My Daz Connect Library\data\cloud\meta

    Post edited by Noah LGP on
  • DivaDollyDivaDolly Posts: 93
    Noah LGP said:

    I'm having the same problem but without the exclamation for some figures in the smart content and also in the content library, only the "front" pic is missing

    I just installed daz in a computer where I used to work with daz using an external HD now without it, .....don't know if this may be the cause....

    Some thumbnails get a 0-byte size because Daz Connect failed to retrieve it, just create the thumbnail by yourself.

    Thumbnail folder for Daz Connect : DAZ 3D\Studio\My Daz Connect Library\data\cloud\meta

    Hi Noah LGP

    I'm having similar problems with "blank" thumbnail holders however, I want to remove the blank PoserCF thumbnails from the Smart Content Pane. Is there an easy way to do this please? Also, if I create thumbnails myself for Smart Panel through DAZ Connect does this mean I will have to do this everytime my Smart Content goes missing and needs to be reinstalled? 

    Thank you from Karen winkfrown

     

  • functionfunction Posts: 283

    To fix the missing thumbnail in most cases, just make sure, the directory links you setup are fully coped to each other in both IM and DAZ, see attachments.

    If you found they are not same, make it same, and copy the whole files from wrong directory to your final set up directory.

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  • DivaDollyDivaDolly Posts: 93

    Thank you I'm really not that savvy but will definitely give it a go and you'll be hearing from me if it doesn't work angel at the moment I'm deeply engrossed in a texturing tut so will get back to it later laugh

    Cheers me dear!

    Karen cool

     

  • mavantemavante Posts: 734
    edited April 2020

    I'm having the same problem but without the exclamation for some figures in the smart content and also in the content library, only the "front" pic is missing

    I have exactly the same issue with a number of products. I sure hope you are able to get a solution that works—and one that doen't have the phrase "Daz Connect" in it anywhere.

    Post edited by mavante on
  • NorthOf45NorthOf45 Posts: 5,485

    The missing thumbnails (with only the framed exclamation point-triangle, not the one in the bottom left corner) are because the image file is either missing or mis-named. For DIM installations, it comes from the Runtime/Support folder, and must be named exactly the same as the other product metadata files, in a .jpg format. If the original archive has a problem, it should be reported. You can copy the DIM thumbnail for the product from the Thumbnail archive, in the meantime, even if it is a slightly different size.

  • ZwytZwyt Posts: 138
    Where is the thumbnail archive???
  • NorthOf45NorthOf45 Posts: 5,485

    For DIM it is specified in the Setup options -> Advanced Settings ->Downloads -> Thumbnail Archive. (You can change it if you want). I don't know how Central and Connect deal with them.

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