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Are you "f"ing kidding me

richard.chaos_91798ec102richard.chaos_91798ec102 Posts: 0
edited December 1969 in Carrara Discussion

Okay the 3D Tooth Fairy left an e-mail saying that Carrara pro 8.5 IS HERE. WOO hoo ran downstairs fired up my mac pro running OS10.8 and could NOT wait to buy it..

PROBLEM/S

1) Its say Street price $285

Q) What? Where's the upgrade pricing?

2) System requirements for mac! WIll not work on MAC OS 10.7 or above!

Q) WHAT ARE you "F"ing kidding me REALLY

I have waited seems like at least a decade for this new release only to find out when it comes out it is already 2 VERSIONS behind almost 3 versions behind my operating system! ARE YOU "F"ing kidding me!

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Comments

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    I don't know where you are reading that? Take a deep breath!

    From the Product Page.

    ◦Support for:
    ◦Windows Vista, 7 and 8
    ◦Mac OSX 10.6, 10.7 and 10.8

    The price is $285 less 50% off for owners of previous versions, and another 40% off if you are a PC member

  • Jim_1831252Jim_1831252 Posts: 728
    edited December 1969

    Got the right page, or am I missing something? http://www.daz3d.com/carrara-8-5-pro Says it supports up to 10.8 Been years since I used Macs, so I don't know what they are up to now, but Mac support seems to lag behind for many apps.

  • richard.chaos_91798ec102richard.chaos_91798ec102 Posts: 0
    edited December 1969

    This is the link that I got e-mailed

    http://www.daz3d.com/sales-promotions/?utm_source=bronto&utm_medium=email&utm_term=Image+-+Learn+about+the+new+features+in+Carrara+8.5&utm_content=Carrara+8.5+is+Here+&+It's+Better+than+Ever!&utm;_campaign=(08/26/13)+Carrara+8.5+is+Here+&+It's+Better+than+Ever!

  • richard.chaos_91798ec102richard.chaos_91798ec102 Posts: 0
    edited December 1969

    JimmyC_2009 said:
    I don't know where you are reading that? Take a deep breath!

    From the Product Page.
    ◦Support for:
    ◦Windows Vista, 7 and 8
    ◦Mac OSX 10.6, 10.7 and 10.8

    The price is $285 less 50% off for owners of previous versions, and another 40% off if you are a PC member

    I went to that link tgis if what it says

    64 bit
    Intel Macintosh® Core 2 Duo or greaterMac™ OS X 10.5 or above (Not currently compatible with OS X 10.7 Lion)

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    2) System requirements for mac! WIll not work on MAC OS 10.7 or above!

    Where do you see that?

  • richard.chaos_91798ec102richard.chaos_91798ec102 Posts: 0
    edited December 1969

    Heres the link to the system requirement

    http://www.daz3d.com/products/carrara/carrara-tech-specs/

    I ssumed it mean NOT CAPABLE WITH MAC OS 10.7 that that means OR ABOVE

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    That is the spec for Carrara 8 as far as I can see?

    I would go by the Product Page.

  • Jim_1831252Jim_1831252 Posts: 728
    edited December 1969

    Yep. There was conflicting DS 4.5 and 4.6 pages getting about for weeks (maybe months) after release. The store page that actually lists 8.5 is a lot more credible than a page that makes reference only to 8.

  • FirstBastionFirstBastion Posts: 7,760
    edited December 1969

    I'd also suggest the new product page would offer the correct information and specs.

    carproductpage.jpg
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  • Eric3dddEric3ddd Posts: 67
    edited December 1969

    JimmyC_2009 said:
    The price is $285 less 50% off for owners of previous versions, and another 40% off if you are a PC member


    Where do you see this? All I see is the $285 sales price and — after adding it to the shopping cart — I get the message "If you were a Platinum Club member you would save - $114.00 Making your total - $171.00". It does not apply the 50% "previous owner discount" (I have every version since #1).

    According to your description, I should have
    $549.95 regular price
    -$264.95 (48% off sale) = $285.00
    -$142.50 (50% prev owner) = $142.50
    -$57.00 (40% PC member) = 85.50
    +$24.00 (3-month PC membership) = $109.50

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Once you are a PC member then you should see the correct discount price when you view the full cart, My guess is that you will need to first purchace the PC membership, and have that applied so it makes the changes to you account details.

    Thenyou should see this when you go to the full cart view

    screenie.jpg
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  • Rich GellesRich Gelles Posts: 0
    edited December 1969

    Indeed i think Chohole ---has what a pro 8 pc member should see. Seems a lot of folks do not for some reason . Maybe his suggestion if you are not a pc member do that firstly.

    I hope all this gets iron out soon for people ---it seems like an bad start. But DAZ is good to make things right.

  • Jim_1831252Jim_1831252 Posts: 728
    edited December 1969

    FirstBastion said:
    I'd also suggest the new product page would offer the correct information and specs.

    You mean like the one I linked to in the threads second or third post? :p

  • Eric3dddEric3ddd Posts: 67
    edited December 1969

    chohole said:
    Once you are a PC member then you should see the correct discount price when you view the full cart...

    Thanks Chohole. So my math was correct, but the shopping cart calculations are wrong for some people. Not sure if it's only non-PC members or just random, but the previous owner discount does not appear to work for many people in the forum.
  • ChoholeChohole Posts: 33,604
    edited December 1969

    Rich Gelles said:
    Indeed i think Chohole ---has what a pro 8 pc member should see. Seems a lot of folks do not for some reason . Maybe his suggestion if you are not a pc member do that firstly.

    I hope all this gets iron out soon for people ---it seems like an bad start. But DAZ is good to make things right.

    The problem with some apparently not getting the correct discount has been flagged up to DAZ 3D.

  • Eric3dddEric3ddd Posts: 67
    edited December 1969

    Thanks. I'll wait until the end of the day to see if the issue corrects itself. FYI, this is why my shopping cart looks like:

    Screen_Shot_2013-08-26_at_9.41_.08_AM_.png
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  • ChoholeChohole Posts: 33,604
    edited August 2013

    I suggest that maybe you need to purchase the PC membership, then when that has taken effect, then purchase Carrara.

    Post edited by Chohole on
  • 3dOutlaw3dOutlaw Posts: 2,471
    edited August 2013

    I dont think thats it, cause I am on the fence, but here is what I see (I am not a PC member). Maybe hit that "Update Shopping Cart" button?

    cart.jpg
    694 x 509 - 67K
    Post edited by 3dOutlaw on
  • Eric3dddEric3ddd Posts: 67
    edited December 1969

    Comparing 3doutlaw's screenshot with mine, we clearly see the problem is with the previous owner discount, not the PC discount.

  • tsaristtsarist Posts: 1,614
    edited December 1969

    chohole said:
    Rich Gelles said:
    Indeed i think Chohole ---has what a pro 8 pc member should see. Seems a lot of folks do not for some reason . Maybe his suggestion if you are not a pc member do that firstly.

    I hope all this gets iron out soon for people ---it seems like an bad start. But DAZ is good to make things right.

    The problem with some apparently not getting the correct discount has been flagged up to DAZ 3D.

    Thanks Chohole

    By the time it's fixed, maybe I'll have $85 to spare.

  • ChoholeChohole Posts: 33,604
    edited August 2013

    Eric3ddd said:
    Comparing 3doutlaw's screenshot with mine, we clearly see the problem is with the previous owner discount, not the PC discount.

    Yes, indeed. We have notified them of this problem, and as they have now arrived in the Office, hopefully they will be working on it.

    Post edited by Chohole on
  • 3dOutlaw3dOutlaw Posts: 2,471
    edited December 1969

    If the result is my price goes up, I'll be the one swingin a club! ;-)

  • 3dOutlaw3dOutlaw Posts: 2,471
    edited August 2013

    Ugh...my price is now up to $166.50 :(

    EDIT: Back down to $109.50

    It's like a roller coaster, wheeeeeeeee!!!!!!

    Post edited by 3dOutlaw on
  • DifferentlyAliveDifferentlyAlive Posts: 38
    edited December 1969

    Hmmm...mine went back and forth too. Getting 171.00 and platinum discount but no previous owner discount :(

  • ArtFantasyArtFantasy Posts: 3
    edited December 1969

    I had to pay 171.00
    hope that DAZ will solve that, I'm a long time User of Carrara PRO and a current, long time Platinum Club User.
    Sent ot a ticket, but no answer yet

  • frank0314frank0314 Posts: 14,028
    edited December 1969

    Tickets are first come first serve so the chances you'll hear something back today is unlikely though not impossible. I would plan on hearing something starting tomorrow.

  • dtacy1dtacy1 Posts: 4
    edited December 1969

    No previous owner discount here either. Will wait until it shows up properly.

  • Eric3dddEric3ddd Posts: 67
    edited August 2013

    JimmyC_2009 said:
    2) System requirements for mac! WIll not work on MAC OS 10.7 or above!

    Where do you see that?
    Go to the product page: http://www.daz3d.com/new-releases/carrara-8-5-pro
    Scroll down to the link at the end of description: http://www.daz3d.com/products/carrara/carrara-tech-specs/
    All the tech specs are for C8, not C8.5.

    Edit: all the pages under http://www.daz3d.com/products/carrara/ are still about C8.

    Post edited by Eric3ddd on
  • nDelphinDelphi Posts: 1,861
    edited August 2013

    I purchased Carrara 8 Pro in Jun, 2013, and I have no PC membership, so the price for me is $142.50, correct?

    Update: DAMN, I meant to post this on the official thread.

    Post edited by nDelphi on
  • frank0314frank0314 Posts: 14,028
    edited December 1969

    DAZ_Spooky just posted about the pricing in the release thread. http://www.daz3d.com/forums/discussion/27826/P165

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