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DIM problem

Joseph_TJoseph_T Posts: 43
in Carrara Discussion

I have a new Windows 10 64bit laptop that I am trying to move my Daz content to. The first thing I did was installed DIM to the location Daz reccommends....C:\Program Files\DAZ 3D\DAZ3DIM1. I have used Open and Run as Administrator to do this.  When it opens on my laptop, I enter my password, but the DIM closes.

Thanks for your help in advance..........

Comments

  • 3drendero3drendero Posts: 2,024
    Uninstall, download again, try again?
  • Richard HaseltineRichard Haseltine Posts: 100,804
    edited June 2021

    Don't run as adminsitrator - if DIM needs to have elevated privilges it will launch a secondary tool and the system will prompt you to allow it.

    Sorry, rereading I think you mean you have tried with and without - there is a security component that, on some sysems, seems to cause this issue.

    Post edited by Richard Haseltine on
  • SileneUKSileneUK Posts: 1,975

    Did you move your old DIM to your laptop or did you download it fresh from DAZ site to be sure you have the latest version?  I once or twice put off doing DIM updates and when I'd try to go in it would not let me and I had to get the latest from the site. So if it's been some time and you tried to just transfer it.... might cause issues.

    frown  SIlene

  • Joseph_TJoseph_T Posts: 43

    I have downloaded the latest version, I have moved DIM from my old PC to the new one,  I have downloaded it using Open and Run as Administator , I have disabled Windows Defender before downloading and I downloaded it to new folder in..... C>Programs>MyDaz. Nothing works...........

  • DartanbeckDartanbeck Posts: 21,564
    edited June 2021

    Just wondering - do you happen to have Apps disabled in your settings? You'd know if you do because you have to do that manually on Win10

    Post edited by Dartanbeck on
  • DartanbeckDartanbeck Posts: 21,564

    Just asking because I know it's fairly common for folks to immediately turn off a bunch of Windows features in 10 right away.

  • 3drendero3drendero Posts: 2,024
    Oh yeah, I had to whitelist DIM in Windows Defender folder access, now called Ransomware protection. Check the whitelist info here: https://www.windowscentral.com/how-enable-controlled-folder-access-windows-10-fall-creators-update
  • Joseph_TJoseph_T Posts: 43

    The RansomeWare was disabled and I also disabled Windows Defender, that did not help. I have several other apps that were no problem downloading, Affinity Designer and Photo, Crazy Talk Animator 3 and 4

  • 3drendero3drendero Posts: 2,024
    DIM needs more rights like folder access than most other graphics apps, since it installs files everywhere, even in protected folders. Anyways, submit a ticket like the DIM page says. You can also try the fancy Daz Central in the mean time, less fancy with plugins though. https://www.daz3d.com/install-manager-info/
  • DartanbeckDartanbeck Posts: 21,564

    Something strange is going on. I just recently built a new computer and had no troubles with DIM whatsoever. Then again, it was one of the very first things I installed. I am a Daz-aholic, after all!

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