Contacting an artist??

digirob

Is there a way to contact an artist that sells in the store?

Thank you.

-Robert

FenixPhoenix

If they are active in the forums, you can try sending them a PM. However, not all PAs participate in the forum. So, in that case, the best (and official) way to contact them is to send a ticket to DAZ with the question you want to ask the PA and they can contact the PA for you (as that's part of the agreement DAZ has with the PAs).

Richard Haseltine

Moved to Art Studio as it is not a Daz Studio topic.

If they are active in the forums you can try PMing them, but otherwise or if that fails to elicit a response you can send your query to support and they will, if they don't already have an answer on file, be able to contact the artist. If it is a question such as what they used in a promo image you ca also post a query in the Product Suggestions forum.

reshef_i

FenixPhoenix said:

If they are active in the forums, you can try sending them a PM. However, not all PAs participate in the forum. So, in that case, the best (and official) way to contact them is to send a ticket to DAZ with the question you want to ask the PA and they can contact the PA for you (as that's part of the agreement DAZ has with the PAs).

Hi FenixPhoenix,

I just PM ed you :) 

Thanks for your comment. 

ArtAngel

Oftentimes the PAs have websites elsewhere. If you need to file a complaint you use the help here at DAZ and submit your post. If you want to hire a PA to create a custom product, find their website and submit there. I have done both and each resulted in a a fast response. Their time is valuable. Typically I contact DAZ for product issues/inquiries  pertaining to purchases, the forum for tips product requests, and PAs for commissioned custom products.