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How to use a character bought from the store?

davidsauldavidsaul Posts: 0
in New Users

Hello everyone, I'm a brand new Daz user and am finding Daz Studio very confusing so far.

I purchased the Clown Clan model from the store but I just can't figure out how to use it. It keeps throwing up an error saying it can't find a file for a Michael 4 or something? I have no idea what this means, any suggestions would be highly appreciated. Thanks

 

Regards

David

Comments

  • AscaniaAscania Posts: 1,849
    edited August 2022

    The Clown Clan isn't a model. It is a set of morphs and textures for the Michael 4 and Victoria 4 figures and requires them for use. 

    Post edited by Ascania on
  • SofaCitizenSofaCitizen Posts: 1,781

    Welcome davidsaul,

    This tripped me up at first too.  Many of the items in the store are "addons" to other products so you need to check carefully the things you purchase.

    Check in the description where it says "Compatible Figures" or "Required Products" - you need to make sure that anything listed there are items you have. If you have already purchased the items the store will say "(owned)" after the product link - unless it requires one of the Genesis models which come free with Daz but are not tagged as owned for some reason. On the catalog thumbnails page under the items you will see that these have V4 & M4 which correspond to Victoria 4 and Michael 4 - so you can see this info there too.

    Also, that item is for Poser and so I believe you would be able to use it in Daz (if you had the right models) but may not be too straight forward.

    I would try and stick to items that specify "Daz Studio 4.20" in the compatible software and for compatible figures it would probably be best to stick to ones that are for the Genesis 8 (or 8.1) range for now. You can use things that are for earlier Genesis figures but they do have to be converted (usually that seems to work OK) so best to leave that till you are more familiar with the software.

    Also, as a general note. Always check the "What's Included and Features" section - it will probably be a bit confusing at first but it does tell you what is included which is not always everything that you see in the promo pic.

  • barbultbarbult Posts: 23,955

    It is easy to make a mistake like that. You can either buy the required products or just submit a help request to return the product for a refund.

  • Halcon BlueskyHalcon Bluesky Posts: 399

    @davidsaul, it happened to me too, I got some free items, then I run Daz Studio and I was asked to get the "missing items" to get started with the interactive tutorial.

    These files were free when I got them from the store, so check them if are still free:

    https://www.daz3d.com/using-auto-fit-victoria-4-to-genesis-2-female

    https://www.daz3d.com/using-auto-fit-genesis-to-genesis-2-female

    https://www.daz3d.com/using-auto-fit-michael-4-to-genesis-2-male

    https://www.daz3d.com/using-auto-fit-genesis-to-genesis-2-male

    The last two products requiere these: "Michael 4 for Genesis 2 Male" and "Basicwear for M4"

    Like you I am out of luck, because these are on sale in the store.

    So, its up to you what do you want do next.

    I suggest you to check the freebies section first, then go to the store and do a search, wish you good luck!

  • davidsauldavidsaul Posts: 0

    Thanks for the advice guys, it makes a bit more sense now. I found the Michael model and purchased it (before I had seen Halcon Bluesky's post above for the free one doh!). I don't get the error now about not finding a Michael model but I still can't get it to work. If I click on a clown head or material, or drag it onto the Michael model nothing happens. I have seen another message flag up sometimes though saying something about not finding a jester4 something for runtime! Absolutely no idea what this means frown 

     

    Regards

    David

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