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Error loading DAZ file with volumetric light in 4.5

barbultbarbult Posts: 24,042
edited December 1969 in Technical Help (nuts n bolts)

I loaded a DAZ file that was created in 4.0 into 4.5. The file had a spotlight with a volume cone. When I opened the file in 4.5 I got this error. Any suggestions on how to fix it before I submit a help ticket?

error.jpg
454 x 109 - 42K

Comments

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    Did the Genesis Starter Essentials install successfully? That file is still in the same folder in 4.5 as it was in 4.0 (and 3.1), but it has a newer timestamp so installing DS 4.5 probably uninstalls the old version.

  • barbultbarbult Posts: 24,042
    edited August 2012

    Yes, as far as I know the essentials installed OK. I have full use of Genesis and the other files I've tried that I know come in the essentials. I don't understand the path name in the error message. What higher level directory is "support" supposed to be in? Thanks for your reply.

    EDIT: Oh, I figured out the path. It is in the program files, not the My Library! I found omSpotConeCallback.dse at the specified path. Is it looking for something other than a .dse file maybe?

    Post edited by barbult on
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