Missing file complaint during asset load ... but file is there

Hi, all.

New to Daz. Just bought Theo for Genesis 8.1 Male. When I load the asset, I get an error that a file is missing:

/textures/Emrys/Theo/TheoEyesB_1006.jpg

I checked the path and the file does, in fact, exist. Locating the file during asset load doesn't seem to resolve the problem. Anybody have a helping hand for a n00b?

Many thanks,

trane 

Screen Shot 2023-03-12 at 8.12.24.png
272 x 300 - 24K

Comments

  • felisfelis Posts: 4,340

    If you look in the log file (Help > Troubleshooting > View Log File), what is then the full log text for that loading problem?

  • Richard HaseltineRichard Haseltine Posts: 100,990

    There is a double // in front of runtime in the path, which causes that to be ignored - as a result the fiel isn't found, because it isn't in ContentDirectoryName/textures/Emrys/Theo/TheoEyesB_1006.jpg. Check to see if there is an update, assuming this isn't a fresh download, and if not please report it to support.

  • jjoynerjjoyner Posts: 617
    edited March 2023

    @trane - Last year, I undertook the mission to remove “file not found”/"Missing File" errors when they appear.  The error could be caused by a variety of reasons one of which Richard mentioned above.  In other instances, I have found the path or folder or filename to be spelled differently in the loading file (duf) than it is in the actual directory path to the file.  Sometimes I have found an extra space in the duf file reference that is not in the content directory path.  Etc.

    If you can edit the duf file to fix whatever is different between the path/folder/filename reference in the duf file compared to the actual path/folder/filename, you will eliminate many of the file not found errors.  I started doing this with Notepad (Windows) until I discovered Notepad++ (https://notepad-plus-plus.org) in a forum thread last year.  Using Notepad++ makes the task of editing files so much easier and more efficient because it has many more options than does Notepad.

    Post edited by jjoyner on
  • butterflyfishbutterflyfish Posts: 1,244

    Richard Haseltine said:

    There is a double // in front of runtime in the path, which causes that to be ignored - as a result the fiel isn't found, because it isn't in ContentDirectoryName/textures/Emrys/Theo/TheoEyesB_1006.jpg. Check to see if there is an update, assuming this isn't a fresh download, and if not please report it to support.

    This happens a lot with Emrys's old textures. They fix it immediately if you report it. I've reported 3 or 4 of them.

  • AHA!! [rushes off to Notepad ++]

    Thank you very much.

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