Bugged Files in a New Release


When I try to apply anything from the Pack:
"BW Strapless Beach Outfits 01 for Genesis 9, 8.1, and 8 Female"
of the: "Sarah's Fun in the Sun Bundle"
 I get notifications That some files are missing.
Despite re-installs, the issue is still there.
The other parts of the Bundle work properly.
So why is this one bugged?
What can i do?
Refund?

Screenshot (14515).png
3840 x 2160 - 2M

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,988

    Please report the issue via a techncial Support ticket. You might, if you wish, say that if it cannot be resolved in a timely manner you will need a refund. You can of course request a refund from the outset, if you prefer.

  • crosswindcrosswind Posts: 6,994
    edited May 2023

    http://docs.daz3d.com/doku.php/public/read_me/index/90145/file_list.

    The 'missing files' ARE in the file list, so you may check the IM package to see if the files are really included or not (data folder) . If not, it was a files packing problem. You may state it when submitting ticket...

    Post edited by crosswind on
  • PerttiAPerttiA Posts: 10,024

    How do you install your content? Do you log into DS?

    If you go to the real Content Library (DAZ Studio Formats -> [Your Content Library] -> People/Genesis 8 Female/Clothing/Daz Originals/BW Strapless Beach 01 Outfit/) Do the clothes load?

  • murgatroyd314murgatroyd314 Posts: 1,521

    Essentially everything in the data folder for this product is missing. I've filed a ticket, and they've reproduced and put the issue in the bug tracker.

  • AstrozAstroz Posts: 18

    murgatroyd314 said:

    Essentially everything in the data folder for this product is missing. I've filed a ticket, and they've reproduced and put the issue in the bug tracker.

    Got same infor from Daz.

    I have more content  bugged, will post a list when I am done checking out

    thank you all for helping out!

  • murgatroyd314murgatroyd314 Posts: 1,521

    It got updated today, and seems to be working now.

  • AstrozAstroz Posts: 18

    Yeah, just tested and seems to be ok.

    Pretty quick fix!

    Thank you all for your help!!!!yes

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