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Missing Files

mwoodliemwoodlie Posts: 0
in New Users

Hey all. Brand new to Daz. Nice to meet you and I'm grateful for any help here.

Basically, I downloaded the Sepideh actor to play around, but I'm getting Missing File errors. I've downloaded the Genesis 9 Starter Essentials but I'm wondering if there's something else I'm missing?

Error is:

"The files listed below could not be found:

/Runtime/Textures/DAZ/Characters/Genesis9/Base/Eyes/Split/Genesis9_Eyes_Iris_01c.png"

Thanks in advance!

Comments

  • SofaCitizenSofaCitizen Posts: 1,781

    Hmmm. Looks like that texture is part of the Genesis 9 Starter Essentials Expansion product rather than the base version. Obviously, if true then this should be added to the required products list.

  • mwoodliemwoodlie Posts: 0

    Thanks! I don't mind buying it honestly if it gets it to work - but yes I wish that had been included as a requirement. Is there any way to contact the artist so they can rectify that?

  • Richard HaseltineRichard Haseltine Posts: 99,468

    Open a support ticket to report the lack of required product notification.

  • mwoodliemwoodlie Posts: 0

    Thanks! Support confirmed that was in fact the issue. I'm good to go now!

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