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Missing Files - Outoftouch's new Turbulent Warrior hair

Serenity's GateSerenity's Gate Posts: 36
in Technical Help (nuts n bolts)

Maybe someone can help me get these files ??

Their missing from the zips i downloaded

Thanks

Tom

warrior error.jpg
912 x 382 - 41K
warrior error 2.jpg
912 x 371 - 33K

Comments

  • Richard HaseltineRichard Haseltine Posts: 99,461
    edited June 20

    If they are missing and required then only Daz may provide them, please open a suport ticket. I just loaded the base hair and didn't get that prompt, however - what were you loading at the time? Edit: OK, it happens with the A version but not the B - I would suspect that may be a file error in the A version rather than actual missing files.

    Post edited by Richard Haseltine on
  • Serenity's GateSerenity's Gate Posts: 36

    Richard Haseltine said:

    If they are missing and required then only Daz may provide them, please open a suport ticket. I just loaded the base hair and didn't get that prompt, however - what were you loading at the time? Edit: OK, it happens with the A version but not the B - I would suspect that may be a file error in the A version rather than actual missing files.

    I wasnt loading anthing ? I used DIM initially - then uninstalled and deletd - then attempted again - then did a manual download and install in my library - same issue - thanks

  • Serenity's GateSerenity's Gate Posts: 36

    trukn4fun said:

    Richard Haseltine said:

    If they are missing and required then only Daz may provide them, please open a suport ticket. I just loaded the base hair and didn't get that prompt, however - what were you loading at the time? Edit: OK, it happens with the A version but not the B - I would suspect that may be a file error in the A version rather than actual missing files.

    I wasnt loading anthing ? I used DIM initially - then uninstalled and deletd - then attempted again - then did a manual download and install in my library - same issue - thanks

    Thats correct - it also throws that error when you go to apply materials 

  • PlantPlant Posts: 113

    you are not alone i have the same problem

  • artxtapartxtap Posts: 157

    don't have this product - so this just a [wild] guess

    search for those files in the duf and see if those files have a

    "//" at the start of the file path

    it should be a

    "/" ............................................not //

  • Richard HaseltineRichard Haseltine Posts: 99,461

    artxtap said:

    don't have this product - so this just a [wild] guess

    search for those files in the duf and see if those files have a

    "//" at the start of the file path

    it should be a

    "/" ............................................not //

    If the path starts with data, or Runtime for textues, it probably isn't that issue - though it could be mid-path.

  • BrushlickerBrushlicker Posts: 4

    Same problem here. Reinstalling did not help. I will try contacting OOT and point him/her to this thread!

  • Richard HaseltineRichard Haseltine Posts: 99,461
    edited June 28

    There hasn't been an update so reisntalling won't yet help.

    Post edited by Richard Haseltine on
  • BrushlickerBrushlicker Posts: 4

    There is an update of the product now. It solved the problem for me. blush

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