Purchased Model Does Not Match Product Description

Hi, I recently purchased Soft Curls Ponytail for Genesis 9 from the Daz store, but the model I received does not match the product description and images; could you please help me resolve this issue?

Post edited by Richard Haseltine on

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,946
    edited June 30

    Are you sure you are loading the correct model? Mine looks right (even without rendering it looks recognisable):

    Soft curls ponytail.jpg
    1000 x 1000 - 292K
    Post edited by Richard Haseltine on
  • crosswindcrosswind Posts: 6,986

    Where did you see the "mismatched" description ? In DIM ? Smart Content ? Scene pane in DS after loading the hair... or anywhere else ?

Sign In or Register to comment.