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purchased Item without Download (solved)

MasterstrokeMasterstroke Posts: 2,033
edited August 2024 in The Commons

I've just purchased "Mule Sneakers for Genesis 9, 8, and 8.1", but in my product library there are no download options listed.
Mule Sneakers for Genesis 9, 8, and 8.1 | Daz 3D
 

Post edited by Masterstroke on

Comments

  • crosswindcrosswind Posts: 7,857
    edited August 2024

    Same issue ~ as well as 102632 Farm Pod... Ticket has been sent～

    Post edited by crosswind on
  • MickyBeMickyBe Posts: 348
    edited August 2024

    Same issue on my side, empty page in my product library and no download option in DIM
    for Mule Sneakers For Genesis 9, 8 and 8.1 (Product Sku: 102554).

    Post edited by MickyBe on
  • crosswindcrosswind Posts: 7,857

    Got Pod... still no Sneaker... This sort of "no downloadable products" issue happens from time to time these days ~~~ sigh

  • LeanaLeana Posts: 11,814

    I reported it in the sales error thread and Richard flagged it for Daz.

  • InfernusIntraMeInfernusIntraMe Posts: 59

    Same

  • MasterstrokeMasterstroke Posts: 2,033

    It's fixed now

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