Asking about daz plus cancellation

Could someone tell me - how do I cancel my daz plus membership? I'm paid until  2025-02-08 , but as I understand it I can cancel now and still be a daz plus member until the exp date. SO with the threat of auto renewal - I want to cancel it NOW. How do I do that? link please, no link to be found or button to push on the daz plus section of my account...................Please tell me, this worries me alot.  I don't want to support daz w this latest premier thing, so I want OUT. 

Comments

  • QuasarQuasar Posts: 643
    edited October 7

    I'm not 100% sure, but I don't think it will charge you at the end of your subscription unless you click the "auto renew plan" button on the Daz Plus membership tier.

    Post edited by Quasar on
  • oddboboddbob Posts: 400

    I'd like to know the same. I don't wan't my daz+ sub to roll over to the monthly version when it runs out.

  • Quasar said:

    I'm not 100% sure, but I don't think it will charge you at the end of your subscription unless you click the "auto renew plan" button on the Daz Plus membership tier.

    Thanks for the replyheart , I hope that someone from daz - a mod - can reply with the info, so we know for sure.

    I don't want to keep supporting Daz, w the daz plus membership, like I have been for years, after this mess. To remove the annual subcription, the button to easily turn off the subscription to not renew - so removing the once buy opition of daz plus, to have auto renew - not a fan of that either. To have stuff that I might want in daz - talks about a more advanced daz - and put it behind a pay wall...To make daz plus more expensive, to have us get legacy freebies from now on. And no details on how much more advanced the premium daz will be. In a dark place in my life now, I DON'T need this worry on top of it - will they make the free daz w less functions?sad will I loose some of the tools I need for making my art? And monthly subscription and the ai new thing here makes me think of adobe, will they pull an Adobe on us and take what we make in daz? NO info read to make me fear this - just me and my in my dna horrible ability to see the worst scenario in everything. And companies lining up to sell their customers out - like adobe, deviantart ect ect - life as it is now does not make trusting big companies easy. So - as soon as I can - if needed - I will cancel my daz plus - as I need to say in some way, and me walking away from supporting them w my daz plus membership cost - is saying to them that I'm not ok w this. To go from - I treat myself to have the best possible discounts here by daz plus, then add this. Will seriously miss being daz plus, the way it WAS. 

  • tombraider4ever said:

    I just read at the daz plus section at my account page this: 

    Tier: Daz Plus

    Price: $9.99

    Subscription Ends: 2025-02-08

    What does this mean?? I have paid already up to that date, will they force me to pay twice by paying the new subscription amount also???? I have ALREADY paid until 2025 - 02 - 25, will NOT pay again. Please, could a mod answer this? is the price 9.99 a bug or do they just mean that that's the cost after that date? please reply. please. This worries me. I will NOT pay a bill of they send one. Not paying twice for the same time. 

    Why are you asking the same question here you've asked in other threads? You don't pay the $10 rate until your current sub ends. 

  • miladyderyni_173d399f47 said:

    tombraider4ever said:

    I just read at the daz plus section at my account page this: 

    Tier: Daz Plus

    Price: $9.99

    Subscription Ends: 2025-02-08

    What does this mean?? I have paid already up to that date, will they force me to pay twice by paying the new subscription amount also???? I have ALREADY paid until 2025 - 02 - 25, will NOT pay again. Please, could a mod answer this? is the price 9.99 a bug or do they just mean that that's the cost after that date? please reply. please. This worries me. I will NOT pay a bill of they send one. Not paying twice for the same time. 

    Why are you asking the same question here you've asked in other threads? You don't pay the $10 rate until your current sub ends. 

    Thanks, Sorry about that, it was pure desperation, this worries me a lot. I'll delete my post above.  

  • BlueFingersBlueFingers Posts: 904

    I agree it is not clear.

    I remember you actively had to cancel your Daz+ subscription in order to stop it from renewing previously. I have not seen any new terms and conditions that apply to my current Daz+ subscription, and I am not aware if any have been announced (if they have please point me in the right direction). Therefore I assume I still have to actively cancel my old Daz+ subscription, this would be consistent with the information currently on the Daz Help Center regarding "How do I Cancel My Daz+ Membership?". However the option cannot be found in new Membership Management tab under the My Account-page. Now I think the subscription will automatically stop at the dated stated after "Subscription Ends:", but it is not 100% clear and there has been no communications about this from Daz that I have received or have seen.

    It would be good if Daz would come with clear communication regarding this.

    If this is not cleared up before my subscription end date, I will submit a ticket through the Daz Help Center to make sure Daz knows I want to cancel and not renew, that should be sufficient communications from my side as I have no other way of communicating my wish to cancel and not renew as far as I can see.

    @miladyderyni_173d399f47: OP is anxious about this as they wrote in the top comment, could have something to do with it.

  • tombraider4evertombraider4ever Posts: 722
    edited October 7

     Sorry to first make this thread, then ask in the premier one, pure desperation -  all this worries me a lot since I struggle bad w life at this point in my life. Feel free to close this thread, unless you want to keep it open for an official reply from daz so others with the same question can get the info from them directly.

    Post edited by tombraider4ever on
  • Go this reply to this question in the premier thread, I said that this shows on my daz plus page:

    Tier: Daz Plus

    Price: $9.99

    Subscription Ends: 2025-02-08

    asked if I will be billed twice, as it says 9.99 price. DAZ_Steve s reply to me - 

    That is indicating that your current subscription is active until Feb 8th. You won't be charged anything between now and then. If you want to continue your membership beyond that date, you will want to be sure to set it up for auto-renewal (you can do this by clicking the "auto-renew plan" in the Daz+ box.)  If you are not currently set up for auto-renewal, you'll see a line under the auto-renewal option that states that your membership will end of 2025-02-08.  If you are already set up on auto renewal, you will instead see an option to cancel your membership.  This will keep the current membership in place until its expiration date, but will set it not to auto-renew after that date.

    Basically, you're all set until February, and won't be charged anything more unless you want to after that.

    Thought I show what he wrote here, as it sounds like if you did not have auto renewal before - and have not clicked it now then they don't have to do anything. Just let it expire and you're free to do what you want then with this. 

     

  • BlueFingersBlueFingers Posts: 904

    Ha,...well to late wink, but thanks for sharing anyway.

    I already submitted a ticket just in case.

  • BlueFingers said:

    Ha,...well to late wink, but thanks for sharing anyway.

    I already submitted a ticket just in case.

    heartsorry for being late, my head is spinning of this, in a crisis mentally, then my father died a few ds ago, so hard to function, then this premier daz MESS... so my head is pretty much spinning w reading here on the forum about this. How can they manage to make something so simple bying 3d stuff to make art with - so damn complicated? I can't just pay them for the 3d models, go make art and be happy - I must read up to understand their damn tier system, deviding daz to get the best stuff - most likely - for people who have paid for premiersad. Being a very loyal customer for ys and this is how they thank me? all of us? SO sick of everthing turning into a logged in all the time subscription thing. SO damn tired. I will keep on spending the bare minimum here. And no daz plus membership money from me, or premier. Way to go daz....The hours I just spend here, unhappy as HELL, trying to understand and accept this I could have spent making art in daz, I will not get that precious time back.

  • Richard HaseltineRichard Haseltine Posts: 101,611

    Closed as this has also been discussed in another thread.

This discussion has been closed.