Julissa hair stopped working (fixed)

Pitmatic

Hi

I opened a project form a couple of months back that uses the Julissa hair https://www.daz3d.com/julissa-hair-for-genesis-3-and-genesis-8-females and the hair came up as a grey box on screen odd i thought its installed etc so tried adding a new instance of the hair and i just get read errors

So i deleted the hair (installed with connect years ago) reinstalled same thing so uninstalled and installed with DIM and it still is not working..........

 

2024-11-11 10:32:16.480 [INFO] :: Begin asset load (merge): /People/Genesis 8 Female/Hair/Julissa Hair/Julissa Hair Genesis 8 Female.duf

2024-11-11 10:32:16.480 [WARNING] :: \src\sdksource\cloud\dzcloudtasknotifier.cpp(201): Invalid file header for encrypted file: "F:/My Daz Connect Library/data/cloud/1_61947/people/genesis 8 female/hair/julissa hair/julissa hair genesis 8 female.duf.enc"

2024-11-11 10:32:16.480 [ERROR] :: Open Stream Error - No stream for CloudFile: F:/My Daz Connect Library/data/cloud/1_61947/people/genesis 8 female/hair/julissa hair/julissa hair genesis 8 female.duf.enc

2024-11-11 10:32:16.480 [ERROR] :: Open File Failed - Could not read file: /People/Genesis 8 Female/Hair/Julissa Hair/Julissa Hair Genesis 8 Female.duf

2024-11-11 10:32:16.480 [WARNING] :: Error loading asset: F:/My Daz Connect Library/data/cloud/1_61947/people/genesis 8 female/hair/julissa hair/julissa hair genesis 8 female.duf.enc

Operation failed

Any ideas that might save me having to use support as my experience with support has been abysmal?

Pitmatic

OK after uninstalling and reinstaling and restarting twice (no chickens were sacrificed) the hair now works but the hair in the old project still is not working but was fixed by deleting the hair and using the newly installed version.

Arrghh

I assume there was an update or something that changed it????

 

 

Pitmatic

On further investigation i applied a material preset and i got a message saying that this preset contains animation information beyond you current timeline do you want to add extra frames

on saying yes the time line went from 40 to 60 frames why its asking this i dont knwo tbh.

Never happened before and I have been usig that hair for two years i think now.