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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • jldischertjldischert Posts: 16

    frank0314 said:

    jldischert said:

    Cris Palomino said:

    Jorune2112 said:

    EXTRA-WISH coupon is not valid

    Copy corrected as it requires a purchase which is now stipulated in the text. 

    I have two "picturesque" new releases in my cart and it still states "coupon not valid." 

    Do you have any wishlist items in your cart? That coupon is for wishlist items.

    I have XI Neo Noir Car and DD PBR Metal Shaders for Iray (both Picturesque new releases), and Rad Roads for Simple Grasslands Expanse, which has been on my wishlist for quite some time. Coupon says it's not valid when it clearly should be. 

  • Richard HaseltineRichard Haseltine Posts: 102,216

    jldischert said:

    frank0314 said:

    jldischert said:

    Cris Palomino said:

    Jorune2112 said:

    EXTRA-WISH coupon is not valid

    Copy corrected as it requires a purchase which is now stipulated in the text. 

    I have two "picturesque" new releases in my cart and it still states "coupon not valid." 

    Do you have any wishlist items in your cart? That coupon is for wishlist items.

    I have XI Neo Noir Car and DD PBR Metal Shaders for Iray (both Picturesque new releases), and Rad Roads for Simple Grasslands Expanse, which has been on my wishlist for quite some time. Coupon says it's not valid when it clearly should be. 

    The car seems to ttrigger the wishlist discount for me.

  • Tiffanie Gray - IDLMTiffanie Gray - IDLM Posts: 563

    frank0314 said:

    jldischert Tiffanie Gray - IDLM jldischert I just tested it, and it's working for me. How old were the products you are using? Can we get screenshots of cart from those that is not working for?

    I removed both of the wishlist items from the cart a few minutes ago. And was just going to checkout without them. But, I saw your request. So I added the same two back in, and now one of them is working, but the other still doesn't. I'll attach the screen shots of before the coupon and after. And I'll try a different wish list item.

     

    Screen shot before-after.jpg
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  • tsroemitsroemi Posts: 2,858
    edited January 25

    Tiffanie Gray - IDLM said:

    frank0314 said:

    jldischert Tiffanie Gray - IDLM jldischert I just tested it, and it's working for me. How old were the products you are using? Can we get screenshots of cart from those that is not working for?

    I removed both of the wishlist items from the cart a few minutes ago. And was just going to checkout without them. But, I saw your request. So I added the same two back in, and now one of them is working, but the other still doesn't. I'll attach the screen shots of before the coupon and after. And I'll try a different wish list item.

     

     My test cart also gives me Coupon Not Valid when I put in the Metal Grille Shaders. They don't seem to trigger properly. 
    Edit: No sorry, they do. I was just focused on an item that hadn't been in my WL long enough. So they're good.

    Post edited by tsroemi on
  • tsroemitsroemi Posts: 2,858

    Quite possible that I'm just doing something wrong again, but there seems to be an issue with https://www.daz3d.com/3-in-1-low-ponytails-hair-for-genesis-8-and-81-females, for me at least - because I can't download it via DIM, it's just not visible at all. Manual download is working fine, but even if I go into DIM with the sku straight from the product website, it doesn't find the hair. Maybe mods want to pass this on to DAZ. Cheers!

  • ElorElor Posts: 1,857

    tsroemi said:

    Quite possible that I'm just doing something wrong again, but there seems to be an issue with https://www.daz3d.com/3-in-1-low-ponytails-hair-for-genesis-8-and-81-females, for me at least - because I can't download it via DIM, it's just not visible at all. Manual download is working fine, but even if I go into DIM with the sku straight from the product website, it doesn't find the hair. Maybe mods want to pass this on to DAZ. Cheers!

    In case you didn't know (or if someone else is having the same problem and don't know), if you want metadata, you can drop the manually downloaded archive in your DIM Download folder: DIM should find it and install the hair and the metadata in the process.

    By default, it's :

    • ‘/Users/Shared/DAZ 3D/InstallManager/Downloads’ on MacOS

    • ‘C:/Users/Public/Documents/DAZ 3D/InstallManager/Downloads’ on Windows

  • Richard HaseltineRichard Haseltine Posts: 102,216

    I just deleted it from my Ready to Install and it reappeared in Ready to Download, and has downloaded. make sure it isn't hidden - click the Display Hidden box at top-left, next to the Download Filters button.

  • frank0314frank0314 Posts: 14,251

    Tiffanie Gray - IDLM said:

    frank0314 said:

    jldischert Tiffanie Gray - IDLM jldischert I just tested it, and it's working for me. How old were the products you are using? Can we get screenshots of cart from those that is not working for?

    I removed both of the wishlist items from the cart a few minutes ago. And was just going to checkout without them. But, I saw your request. So I added the same two back in, and now one of them is working, but the other still doesn't. I'll attach the screen shots of before the coupon and after. And I'll try a different wish list item.

     

    I reported it again. A possible issue "may" be that you are trying to sue it on Daz+ products, but I won't know till they answer. Sometimes it is meant to work on + items and sometimes not. I noticed it isn't in the list of exceptions, so inquired what is what.

  • barbultbarbult Posts: 24,713

    The product page doesn't show DIM as an installation option, but I have it installed in DIM

  • NathNath Posts: 2,844
    edited January 25

    barbult said:

    I The product page doesn't show DIM as an installation option, but I have it installed in DIM

    I see DIM as one of the installation options

    Untitled-1.png
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    Post edited by Richard Haseltine on
  • barbultbarbult Posts: 24,713

    Nath said:

    barbult said:

    I The product page doesn't show DIM as an installation option, but I have it installed in DIM

    I see DIM as one of the installation options

    I see it now, too. Did they change it, or is it like the required items that sometimes disappear and later reappear? I looked twice before, and I'm sure it wasn't there. I didn't take a screenshot, though. It had only Central, Connect, and Manual.

  • Richard HaseltineRichard Haseltine Posts: 102,216

    barbult said:

    Nath said:

    barbult said:

    I The product page doesn't show DIM as an installation option, but I have it installed in DIM

    I see DIM as one of the installation options

    I see it now, too. Did they change it, or is it like the required items that sometimes disappear and later reappear? I looked twice before, and I'm sure it wasn't there. I didn't take a screenshot, though. It had only Central, Connect, and Manual.

    We hadn't reproted it as a possible issue, so I doubt it would have been changed unless someone was doing something on the page and noticed an issue (possibly after having caused it).

  • barbultbarbult Posts: 24,713

    Richard Haseltine said:

    barbult said:

    Nath said:

    barbult said:

    I The product page doesn't show DIM as an installation option, but I have it installed in DIM

    I see DIM as one of the installation options

    I see it now, too. Did they change it, or is it like the required items that sometimes disappear and later reappear? I looked twice before, and I'm sure it wasn't there. I didn't take a screenshot, though. It had only Central, Connect, and Manual.

    We hadn't reproted it as a possible issue, so I doubt it would have been changed unless someone was doing something on the page and noticed an issue (possibly after having caused it).

    Thanks. Maybe I somehow just looked right past it. I wish I had taken a screenshot so I would know.

  • tsroemitsroemi Posts: 2,858

    barbult said:

    Richard Haseltine said:

    barbult said:

    Nath said:

    barbult said:

    I The product page doesn't show DIM as an installation option, but I have it installed in DIM

    I see DIM as one of the installation options

    I see it now, too. Did they change it, or is it like the required items that sometimes disappear and later reappear? I looked twice before, and I'm sure it wasn't there. I didn't take a screenshot, though. It had only Central, Connect, and Manual.

    We hadn't reproted it as a possible issue, so I doubt it would have been changed unless someone was doing something on the page and noticed an issue (possibly after having caused it).

    Thanks. Maybe I somehow just looked right past it. I wish I had taken a screenshot so I would know.

    For me, even the manually downloaded zip didn't work, DIM still just didn't see the file, but didn't give me the option to re-download either. I had to run the zip through Content Package to make it show up. - This morning, I've been installing some more, and I discovered that there were at least two more zips that DIM just couldn't see. But these were some I made myself with Content Package, and I had them installed before nuking everything (I thought), so now I'm thinking that DIM still had a little list of installed items hidden where I didn't find it. On the othet hand, the items should have shown up in 'Installed' then, which they didn't. It's really weird. 

  • ElorElor Posts: 1,857
    edited January 27

    The bundle lists Crow's Wings as a requirement:

    https://www.daz3d.com/yellow-road-bundle

    The poses product lists Crow's Wings for Genesis 9 instead, which is likely a mistake considering the chimpanzee product is for Genesis 8:

    https://www.daz3d.com/monkeys-galore-hierarchical-poses-for-anthropomorphs-chimpanzee-and-crows-wings

    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,604

    Elor said:

    The bundle lists Crow's Wings as a requirement:

    https://www.daz3d.com/yellow-road-bundle

    The poses product lists Crow's Wings for Genesis 9 instead, which is likely a mistake considering the chimpanzee product is for Genesis 8:

    https://www.daz3d.com/monkeys-galore-hierarchical-poses-for-anthropomorphs-chimpanzee-and-crows-wings

    Thanks for the report. 

  • Aeon SoulAeon Soul Posts: 119

    Wonderland said:

    Why would all the poses listed be a requirement for a texture set for Zero One clothes? https://www.daz3d.com/futuristic-military-styles-for-zero-one-clothing-sets

    I can answer this :).
    In order for an add-on to be listed as such on the page of a product, that product MUST be listed as a required product for the add-on.
    This means that in cases such as this, the add-on needs to have all its compatible products listed as required, even though you only need any one of them.
    That's how the store is setup.

    Ideally there should be an "Require ANY ONE of the following products" or Requires "this" OR "that", but, again, it's not how the store is setup.

    We know how it is, it can be quite confusing and we created dedicated threads that were meant to address this, unfortunately Daz does no longer allow forum links in the product pages, so unless one has the Daz Deals plug-in and is curious enough to open the threads that mention that product, not a lot of people will see this:
    https://www.daz3d.com/forums/discussion/comment/8289146/

     

  • 3DSaga3DSaga Posts: 428

    Aeon Soul said:

    Wonderland said:

    Why would all the poses listed be a requirement for a texture set for Zero One clothes? https://www.daz3d.com/futuristic-military-styles-for-zero-one-clothing-sets

    I can answer this :).
    In order for an add-on to be listed as such on the page of a product, that product MUST be listed as a required product for the add-on.
    This means that in cases such as this, the add-on needs to have all its compatible products listed as required, even though you only need any one of them.
    That's how the store is setup.

    Ideally there should be an "Require ANY ONE of the following products" or Requires "this" OR "that", but, again, it's not how the store is setup.

    We know how it is, it can be quite confusing and we created dedicated threads that were meant to address this, unfortunately Daz does no longer allow forum links in the product pages, so unless one has the Daz Deals plug-in and is curious enough to open the threads that mention that product, not a lot of people will see this:
    https://www.daz3d.com/forums/discussion/comment/8289146/

     

    Thanks for responding here! I sure wish I had known about the linked thread earlier, it would have saved a lot of time and frustration. I knew I wasn't using the sets properly or to their full potential, but with this information I'm going to enjoy them a whole lot more now!

  • rokkrrokkr Posts: 228

    I've heard there's one of those orange banners today which says:

    "Enjoy our 20% Frenzy!

    TODAY ONLY!

    Get 20% off*
    your complete order

    Use code:

    TWENTY-FRENZY

    SHOP NOW

    *cannot be used to discount items already owned
    Coupon code usable once per customer.
    Valid for intended recipients only."

    I'd like to know what's the qualifying criteria since I can't see this banner.

     

     

  • murgatroyd314murgatroyd314 Posts: 1,538

    Whimsical Wallpaper Iray Shaders is listed at $3.00 on the store page, but is $5.99 in my cart.

  • ElorElor Posts: 1,857

    The extra 30% on new release with a Daz+ doorbuster doesn't seem to work (sorry, no screenshot: I'm not on my computer): the new release  stays with a 30% discount in my cart.

  • Cris PalominoCris Palomino Posts: 11,604

    Elor said:

    The extra 30% on new release with a Daz+ doorbuster doesn't seem to work (sorry, no screenshot: I'm not on my computer): the new release  stays with a 30% discount in my cart.

    Reported. 

  • barbultbarbult Posts: 24,713

    Cris Palomino said:

    Elor said:

    The extra 30% on new release with a Daz+ doorbuster doesn't seem to work (sorry, no screenshot: I'm not on my computer): the new release  stays with a 30% discount in my cart.

    Reported. 

    Elor is correct. Here is a screenshot if you need one.

    Screenshot 2025-01-28 030718.jpg
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  • Cris PalominoCris Palomino Posts: 11,604

    barbult said:

    Cris Palomino said:

    Elor said:

    The extra 30% on new release with a Daz+ doorbuster doesn't seem to work (sorry, no screenshot: I'm not on my computer): the new release  stays with a 30% discount in my cart.

    Reported. 

    Elor is correct. Here is a screenshot if you need one.

    Thanks, should be fixed. 

  • barbultbarbult Posts: 24,713

    Cris Palomino said:

    barbult said:

    Cris Palomino said:

    Elor said:

    The extra 30% on new release with a Daz+ doorbuster doesn't seem to work (sorry, no screenshot: I'm not on my computer): the new release  stays with a 30% discount in my cart.

    Reported. 

    Elor is correct. Here is a screenshot if you need one.

    Thanks, should be fixed. 

    Fixed, thanks. If Daz can fix things that fast, why can't they release a working sale in the first place?

  • PendragonPendragon Posts: 7

    maikdecker said:

    Yesterday's error: PN Areum misses the Genesis 9 designation in it's name

     

    Yes, sorry about that, I asked QA to add Genesis 9 to the name.

  • looplaarz_c032203e76looplaarz_c032203e76 Posts: 7

    Todays sale  - Wonderland Wishlist - Get an extra 50% off items from your Wishlist

    Does not work for me. Most items in my wishlist don't get any reduction at all (and I am not talking about items mentioned in the disclaimer // New, Daz+, etc)

  • Cris PalominoCris Palomino Posts: 11,604

    looplaarz_c032203e76 said:

    Todays sale  - Wonderland Wishlist - Get an extra 50% off items from your Wishlist

    Does not work for me. Most items in my wishlist don't get any reduction at all (and I am not talking about items mentioned in the disclaimer // New, Daz+, etc)

    I just added items from my wishlist and received the 50% discount. 

  • frank0314frank0314 Posts: 14,251

    The ones I just tested are acting properly. Did you use the "View Wishlist" link given? Are they just not displaying a "%" off on the thumbnail? When you add an item to cart, does the price reduce?

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,598

    The 60% ""Whishing" featured artist stores discount does not work properly. E.g. claycydarch items https://www.daz3d.com/urban-luxe-loft , https://www.daz3d.com/luxury-container-home-with-pool , https://www.daz3d.com/modern-serenity-suite-bundle only give 20% discount. Adding the items to my cart does not make any difference, it stays with 20%

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