New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • HoppittyHoppitty Posts: 473

    Richard Haseltine said:

    Richard Haseltine said:

    tsroemi said:

    Hoppitty said:

    I posted this earlier on the Technical Help board, and someone recommended I post it here too. So I recently bought Lilflame's Malediction Outfit for G9: https://www.daz3d.com/dforce-malediction-outfit-for-genesis-9

    Although the product page lists a bunch of ways to install, there is no manual download option, it's not in DIM nor in DAZ Central; the page in my order history says it can only be downloaded by DAZ Connect, but I can't find it anywhere there. And trying to manually download the Connect files gives me this:

    {
      "code": "not_found",
      "message": "File with such name does not exist.",
      "status": 404
    }


    Help? :'(

    You should put in a ticket via the help center, they usually fix stuff like this pretty quickly. 

    I will report this.

    We are told the file has been reuploaded and should be available for download.

    Thank you! It works now. :) 

  • Matt_CastleMatt_Castle Posts: 2,561

    https://www.daz3d.com/police-artist-for-genesis-8 and https://www.daz3d.com/police-artist-for-genesis-9 seem to have completely inaccurate descriptions.

    As evidenced from their Readme file lists - http://docs.daz3d.com/doku.php/public/read_me/index/99868/file_list and http://docs.daz3d.com/doku.php/public/read_me/index/99578/file_list - they are morphs, but the descriptions and promos still retain mention of OBJ files and MorphLoader from the Beta versions discussed on the forum (where the vendor was told that distributing it via OBJ was both questionable as far as the copyright on the mesh, package size, and created unnecessary work for users that could be addressed by the vendor doing that set up themselves).

  • info_b3470fa520info_b3470fa520 Posts: 895
    edited June 6

    The files are all DSF files, but they do go in the Users/My DAZ 3D Library/data/Genesis 9/Base/Morph folder.

    With that said, the promo/README is not accurate and will be fixed.

    Post edited by info_b3470fa520 on
  • barbultbarbult Posts: 24,241

    Mederators, please tell Daz that their BLOG is broken.
     

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  • Matt_CastleMatt_Castle Posts: 2,561

    barbult said:

    Mederators, please tell Daz that their BLOG is broken.

    I can corroborate that it's also broken for me.

  • ElorElor Posts: 1,474

    The 50% off Daz+ Deal Items selection is the one from yesterday (I don't know if it's intended or not, but none of the items from the currently linked selection are getting discounted even with an eligible new release):

    https://www.daz3d.com/daz-plus-summer-sale#licenses (you need to scroll down a bit, it's after the licence)

     

  • PerttiAPerttiA Posts: 10,024

    Daz+ Deal Items, 75% off* with a Debut New or Still New Release - Does not work.

    https://www.daz3d.com/s-more-daz-plus-deals#filtered=1
     

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  • Richard HaseltineRichard Haseltine Posts: 100,841

    Matt_Castle said:

    barbult said:

    Mederators, please tell Daz that their BLOG is broken.

    I can corroborate that it's also broken for me.

    Reported, thank you both.

  • Richard HaseltineRichard Haseltine Posts: 100,841

    PerttiA said:

    Daz+ Deal Items, 75% off* with a Debut New or Still New Release - Does not work.

    https://www.daz3d.com/s-more-daz-plus-deals#filtered=1

    Reported, it may be a sales rule issue or it may be the wriong items listed.

  • Richard HaseltineRichard Haseltine Posts: 100,841

    Richard Haseltine said:

    PerttiA said:

    Daz+ Deal Items, 75% off* with a Debut New or Still New Release - Does not work.

    https://www.daz3d.com/s-more-daz-plus-deals#filtered=1

    Reported, it may be a sales rule issue or it may be the wriong items listed.

    It was th wrong list, I'm afraid - so the link has been corrected, but the item selection is different.

  • dragotxdragotx Posts: 1,138

    info_b3470fa520 said:

    The files are all DSF files, but they do go in the Users/My DAZ 3D Library/data/Genesis 9/Base/Morph folder.

    With that said, the promo/README is not accurate and will be fixed.

    What if we don't have our library in Users/My Daz 3d LIbrary?  I have all of my libraries on a secondary drive, because they are WAY too big for the SSD I have for C:

  • LeanaLeana Posts: 11,694
    edited June 6

    dragotx said:

    info_b3470fa520 said:

    The files are all DSF files, but they do go in the Users/My DAZ 3D Library/data/Genesis 9/Base/Morph folder.

    With that said, the promo/README is not accurate and will be fixed.

    What if we don't have our library in Users/My Daz 3d LIbrary?  I have all of my libraries on a secondary drive, because they are WAY too big for the SSD I have for C:

    Like other morphs packs the actual folder hierarchy in the product will start at "data" not "Users/My Daz 3d LIbrary", so where your DS library actually is doesn't matter.

    Post edited by Leana on
  • Charlie JudgeCharlie Judge Posts: 12,731
    edited June 6

    This item is new but is in Fast Grab with only its new discount. This is probably a mistake and should be reoved from Fast Grab:

    https://www.daz3d.com/dforce-hot-costume-for-genesis-9

    UPDATE: Nevermind, I see Richard has now seen the reort in the DAZ+ forum

     

    Post edited by Charlie Judge on
  • tsroemitsroemi Posts: 2,742
    edited June 7

    Hi mods, just to let you know, the DAZ freebie of this week - Wild Flowers Campion - doesn't show as 'purchased' for me although I already got it a few days ago, and it's in my library. I can just put it in the cart again. Probably this should be fixed. Cheers, and have a lovely day!

    Edit: Never mind, it does show as purchased when I take it out again, all good!

    Post edited by tsroemi on
  • vwranglervwrangler Posts: 4,886

    Steampunk Anteroom is in both Daz+ for a Day and in Fast Grab, so the DFAD price isn't right. https://www.daz3d.com/steampunk-anteroom

     

  • frank0314frank0314 Posts: 14,049
    edited June 8

    vwrangler said:

    Steampunk Anteroom is in both Daz+ for a Day and in Fast Grab, so the DFAD price isn't right. https://www.daz3d.com/steampunk-anteroom

    Reported, Thank you

    Post edited by frank0314 on
  • frank0314frank0314 Posts: 14,049

    frank0314 said:

    vwrangler said:

    Steampunk Anteroom is in both Daz+ for a Day and in Fast Grab, so the DFAD price isn't right. https://www.daz3d.com/steampunk-anteroom

    Reported, Thank you

    It's been fixed but atm it still shows $6.00 but in cart it's proper. They said it may take a bit before it shows proper on page.

  • info_b3470fa520info_b3470fa520 Posts: 895

    dragotx said:

    info_b3470fa520 said:

    The files are all DSF files, but they do go in the Users/My DAZ 3D Library/data/Genesis 9/Base/Morph folder.

    With that said, the promo/README is not accurate and will be fixed.

    What if we don't have our library in Users/My Daz 3d LIbrary?  I have all of my libraries on a secondary drive, because they are WAY too big for the SSD I have for C:

    Since it installs with IM, this should not be a problem

  • SiennaBlueSiennaBlue Posts: 224
    edited June 9

    Hi, I saw that the Daz+ Annual Membership is supposed to be 60% off with "any Debut or Still New Release". Is this no longer the case? I thought the item (https://www.daz3d.com/dforce-long-hair-for-genesis-9) I put in the cart with the membership would qualify. Did I get it wrong?

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    Post edited by SiennaBlue on
  • barbultbarbult Posts: 24,241

    SiennaBlue said:

    Hi, I saw that the Daz+ Annual Membership is supposed to be 60% off with "any Debut or Still New Release". Is this no longer the case? I thought the item (https://www.daz3d.com/dforce-long-hair-for-genesis-9) I put in the cart with the membership would qualify. Did I get it wrong?

     

    I posted this in another thread earlier. Is it possible to delete that one? https://www.daz3d.com/forums/discussion/comment/8751671/#Comment_8751671

    Only today's new releases and the small group of items listed in the Still New section of the sale page will trigger the membership discount, as stated in the ad you showed. I don't see the hair item you added to your cart in either of those lists.

  • SiennaBlueSiennaBlue Posts: 224

    barbult said:

    SiennaBlue said:

    Hi, I saw that the Daz+ Annual Membership is supposed to be 60% off with "any Debut or Still New Release". Is this no longer the case? I thought the item (https://www.daz3d.com/dforce-long-hair-for-genesis-9) I put in the cart with the membership would qualify. Did I get it wrong?

     

    I posted this in another thread earlier. Is it possible to delete that one? https://www.daz3d.com/forums/discussion/comment/8751671/#Comment_8751671

    Only today's new releases and the small group of items listed in the Still New section of the sale page will trigger the membership discount, as stated in the ad you showed. I don't see the hair item you added to your cart in either of those lists.

    Yeah, I just went looking for the "NEW" tag in the store. blush Thanks, barbult.

  • ArtAngelArtAngel Posts: 1,692

    SiennaBlue said:

    barbult said:

    SiennaBlue said:

    Hi, I saw that the Daz+ Annual Membership is supposed to be 60% off with "any Debut or Still New Release". Is this no longer the case? I thought the item (https://www.daz3d.com/dforce-long-hair-for-genesis-9) I put in the cart with the membership would qualify. Did I get it wrong?

     

    I posted this in another thread earlier. Is it possible to delete that one? https://www.daz3d.com/forums/discussion/comment/8751671/#Comment_8751671

    Only today's new releases and the small group of items listed in the Still New section of the sale page will trigger the membership discount, as stated in the ad you showed. I don't see the hair item you added to your cart in either of those lists.

    Yeah, I just went looking for the "NEW" tag in the store. blush Thanks, barbult.

    If you buy two new, or still new releases, and a membership, and a gift card for 200.00, the two new items and membership ends up to be free and you still are ahead by 10 dollars, and the sale will earn you 3 tokens

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  • MalandarMalandar Posts: 776

    Doorbuster still reads as moroccan tent. And the link takes it to the tent as well even though the picture has been changed.

  • ElorElor Posts: 1,474

    Hello,

    The server likely mixed something when updating a couple of minutes ago.

    The Doorbuster is the same as yesterday and also not priced at $4.99 / $1.99. The doorbuster is likely to be this one:

    https://www.daz3d.com/the-storm-riders-airship

    The Daz for a day selection is the same as yesterday and another one was likely planned because they are not priced at $4.99

    https://www.daz3d.com/shimmering-daz-plus-for-a-day#index=0&order=popular^1&filtered=1

    Same problem with the Daz+ Deal Items:

    https://www.daz3d.com/shimmering-daz-plus-deals#index=0&order=popular^1&filtered=1

  • frank0314frank0314 Posts: 14,049

    Reported them all, thank you

  • ElorElor Posts: 1,474

    Thank you smiley

  • frank0314frank0314 Posts: 14,049
    edited June 10

    Everything seems to be working now, if not do a hard refresh.

    Post edited by frank0314 on
  • MalandarMalandar Posts: 776

    Doorbuster AGAIN goes to Moroccoan tent...

  • ElorElor Posts: 1,474

    It's the mobster room if someone is looking for it: https://www.daz3d.com/mobster-room

  • barbultbarbult Posts: 24,241

    Malandar said:

    Doorbuster AGAIN goes to Moroccoan tent...

    Yes, this is NOT a Moroccan tent.The door buster link is wrong again.
     

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