New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • tsroemitsroemi Posts: 2,742
    edited September 19

    Hi y'all, there must be something wrong with the discounts again I think. I put a Polish item from my wishlist in the cart and despite it being 'Polish day' AND me having 30% off AND at GT in the cart, the item (Casino) is actually more expensive than it was yesterday (something like 7 dollars now as opposed to something like close to 5 yesterday). Can you please let DAZ know? Thanks, and lovely day to all!

    Post edited by tsroemi on
  • Cris PalominoCris Palomino Posts: 11,362

    tsroemi said:

    Hi y'all, there must be something wrong with the discounts again I think. I put a Polish item from my wishlist in the cart and despite it being 'Polish day' AND me having 30% off AND at GT in the cart, the item (Casino) is actually more expensive than it was yesterday (something like 7 dollars now as opposed to something like close to 5 yesterday). Can you please let DAZ know? Thanks, and lovely day to all!

    Can you be specific with the item and was it from the items listed in PA store link from the sale. It's possible that not every item from a PA has been included in the sale. 

  • tsroemitsroemi Posts: 2,742
    edited September 19

    Cris Palomino said:

    tsroemi said:

    Hi y'all, there must be something wrong with the discounts again I think. I put a Polish item from my wishlist in the cart and despite it being 'Polish day' AND me having 30% off AND at GT in the cart, the item (Casino) is actually more expensive than it was yesterday (something like 7 dollars now as opposed to something like close to 5 yesterday). Can you please let DAZ know? Thanks, and lovely day to all!

    Can you be specific with the item and was it from the items listed in PA store link from the sale. It's possible that not every item from a PA has been included in the sale. 

    Sorry, I only got back to the PC now. The item is  https://www.daz3d.com/luxury-casino-hall. I understand that it might not be included in the extra 30% off list, but why would it cost MORE than it did all the other days? That part doesn't make sense to me. Thanks!

    Edit: Oh, and it IS included in the list.

    Post edited by tsroemi on
  • Phoenix1966Phoenix1966 Posts: 1,670

    tsroemi said:

    Cris Palomino said:

    tsroemi said:

    Hi y'all, there must be something wrong with the discounts again I think. I put a Polish item from my wishlist in the cart and despite it being 'Polish day' AND me having 30% off AND at GT in the cart, the item (Casino) is actually more expensive than it was yesterday (something like 7 dollars now as opposed to something like close to 5 yesterday). Can you please let DAZ know? Thanks, and lovely day to all!

    Can you be specific with the item and was it from the items listed in PA store link from the sale. It's possible that not every item from a PA has been included in the sale. 

    Sorry, I only got back to the PC now. The item is  https://www.daz3d.com/luxury-casino-hall. I understand that it might not be included in the extra 30% off list, but why would it cost MORE than it did all the other days? That part doesn't make sense to me. Thanks!

    Edit: Oh, and it IS included in the list.

    Did you have tokens applied yesterday? If so, do you have the same amount of tokens applied today? 

  • tsroemitsroemi Posts: 2,742

    Phoenix1966 said:

    tsroemi said:

    Cris Palomino said:

    tsroemi said:

    Hi y'all, there must be something wrong with the discounts again I think. I put a Polish item from my wishlist in the cart and despite it being 'Polish day' AND me having 30% off AND at GT in the cart, the item (Casino) is actually more expensive than it was yesterday (something like 7 dollars now as opposed to something like close to 5 yesterday). Can you please let DAZ know? Thanks, and lovely day to all!

    Can you be specific with the item and was it from the items listed in PA store link from the sale. It's possible that not every item from a PA has been included in the sale. 

    Sorry, I only got back to the PC now. The item is  https://www.daz3d.com/luxury-casino-hall. I understand that it might not be included in the extra 30% off list, but why would it cost MORE than it did all the other days? That part doesn't make sense to me. Thanks!

    Edit: Oh, and it IS included in the list.

    Did you have tokens applied yesterday? If so, do you have the same amount of tokens applied today? 

    No, I didn't, thanks for wondering about this on my behalf! I guess I'll just give up for today, it's already past midnight where I live. And it's no big deal really, there's always another sale ;-) Thanks anyways, everyone. 

  • "*Items must be in your cart prior to SEP 20 MST (UTC -6).
    Discount excludes New Releases, Memberships, Gift Cards, and Licenses.
    Cannot be used to discount items already owned."

    Y'all meant wishlist, right? Because I didn't think I'd have to preemptively load the cart last night.

  • Cris PalominoCris Palomino Posts: 11,362

    protosynthetic said:

    "*Items must be in your cart prior to SEP 20 MST (UTC -6).
    Discount excludes New Releases, Memberships, Gift Cards, and Licenses.
    Cannot be used to discount items already owned."

    Y'all meant wishlist, right? Because I didn't think I'd have to preemptively load the cart last night.

    Can you be specific where you are seeing this please? 

  • Cris Palomino said:

    protosynthetic said:

    "*Items must be in your cart prior to SEP 20 MST (UTC -6).
    Discount excludes New Releases, Memberships, Gift Cards, and Licenses.
    Cannot be used to discount items already owned."

    Y'all meant wishlist, right? Because I didn't think I'd have to preemptively load the cart last night.

    Can you be specific where you are seeing this please? 

    The fine print under the wishlist weekend promo, of course. 

  • Cris PalominoCris Palomino Posts: 11,362
    edited September 20

    protosynthetic said:

    Cris Palomino said:

    protosynthetic said:

    "*Items must be in your cart prior to SEP 20 MST (UTC -6).
    Discount excludes New Releases, Memberships, Gift Cards, and Licenses.
    Cannot be used to discount items already owned."

    Y'all meant wishlist, right? Because I didn't think I'd have to preemptively load the cart last night.

    Can you be specific where you are seeing this please? 

    The fine print under the wishlist weekend promo, of course. 

    Did you have items other than from your wishlist? Did you have items from your wishlist and did they receive the expected discount? 

    Edit: and yeah, I wondered if they didn't mean wishlist instead of cart as well since it says that in a different part.

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 11,362

    Also, did you add any items to your wishlist before the expiration time?

  • Cris PalominoCris Palomino Posts: 11,362
    edited September 20

    Ok, text should be correct now. Cart-->wishlist

    Post edited by Cris Palomino on
  • DasTriDasTri Posts: 74

    Elor said:

    Sorry, I forgot but they are items by the newly introduced PA:

    https://www.daz3d.com/2024-published-artist-sale#today_only

    https://www.daz3d.com/alexaana#order=popular^1&filtered=1

    Have to add SKU:103667 here.
    https://www.daz3d.com/disco-oot-sunny-duo-g8f

    No hint in the description that you need a different product for it. Well, perhaps in the file description which only mentions styles, but that is about it. Given that its otherwise up on the front, OR pretty clear in the description, this one is disappointing.

    Worse, the necessary product (Sunny Duo by out of touch) to make it work is not available. Not here, and not with other sites. So where is the point of selling this at all??

    If there is no fix this will be my first returned item. I want at least be able to buy the necessary stuff.

     

     

  • PerttiA said:

    No download links for https://www.daz3d.com/cutout-dress-g3f
    https://www.daz3d.com/downloader/customer/files#prod_97280

    Still? It is showing Install Types on the product page, I don't have it to check for actual files.

  • vwranglervwrangler Posts: 4,886

    https://www.daz3d.com/deep-sea-diver-fantasy-divers appears not to have its required item included. Not surprising, I suppose, since I'd be willing to bet it came over in the migration.

    Anyway, its required item is https://www.daz3d.com/deep-sea-diver-for-g8m

     

  • PerttiAPerttiA Posts: 10,024

    Richard Haseltine said:

    PerttiA said:

    No download links for https://www.daz3d.com/cutout-dress-g3f
    https://www.daz3d.com/downloader/customer/files#prod_97280

    Still? It is showing Install Types on the product page, I don't have it to check for actual files.

    Fixed now 

  • vwrangler said:

    https://www.daz3d.com/deep-sea-diver-fantasy-divers appears not to have its required item included. Not surprising, I suppose, since I'd be willing to bet it came over in the migration.

    Anyway, its required item is https://www.daz3d.com/deep-sea-diver-for-g8m

    Thanks, I will send this in

  • I'm missing a 30% discount. I put a Fabiana item from my wishlist into my cart. Sale price on the item page is $15.30

    It was on my wishlist before yesterday: 10% off.

    There's a Fabiana item in my cart: 10% off

    I bought yesterday's Golden Ticket item, and Fabiana is one of today's Featured Artists: 30% off

    I have today's "30 gets you 30" banner, and Fabiana is one of today's Featured Artists: 30% off

    Expected price in cart: $6.07

    Actual price in cart: $8.67, which is the expected price for 2x 10% discounts and 1x 30% discount.

  • Phoenix1966Phoenix1966 Posts: 1,670

    I noticed a Fabiana item from my wishlist wasn't getting the proper discount, either. I'm guessing because a Fabiana item can trigger an extra discount, something got messed up in the overall discount calculations for her back catalog. 

  • Phoenix1966 said:

    I noticed a Fabiana item from my wishlist wasn't getting the proper discount, either. I'm guessing because a Fabiana item can trigger an extra discount, something got messed up in the overall discount calculations for her back catalog. 

    I'm pretty sure this happened to me in a cart I just picked up. I let it go as it was probably or dollar or two, and it triggered a decent discount on a giant cart of stuff.

  • ElorElor Posts: 1,474
    edited September 22

    One of the 30% discount is missing, likely the one from the Golden Ticket, from Featured Artists items:

    It's the same maths as a couple of days ago: both items outside of the Golden Ticket have a 55% base discount, but only the one from AprilYSH is getting the 30% discount linked to adding a Golden Ticket (likely getting the 30 % headliner discount).

    AprilYSH item: 22.99 x 0.45 x 0.7 x 0.7 = 5,07

    Lantios item: 24.99 x 0.45 x 0.7 x 0.7 x 0.9 = 4.96 (it's in my wishlist so it gets an extra 10% discount).

    To get what I'm seeing in my cart, I have to remove one 30% discount:

    24.99 x 0.45 x 0.7 x 0.9 = 7.08

    cart.jpg
    674 x 317 - 29K
    Post edited by Elor on
  • Marty3DMarty3D Posts: 43

    I agree lots of stuff today not double stacking the 30 for 30 in cart, only 30% off and then the token discount.

  • MoreTNMoreTN Posts: 296

    Golden Ticket discount not applying to 65% off items but is applying to 80% off items.

  • ElorElor Posts: 1,474
    edited September 22

    MoreTN said:

    Golden Ticket discount not applying to 65% off items but is applying to 80% off items.

    Not to all:

    Screenshot taken in Private mode with items that are not from one of the current headliners.

    cart.jpg
    1384 x 866 - 107K
    Post edited by Elor on
  • No 30% discount today! Same bug as reported above 

  • We have reported the issue with the 30% discount.

  • scorpioscorpio Posts: 8,415

    Richard Haseltine said:

    We have reported the issue with the 30% discount.

    Has it been fixed? How do I know I'm getting the correct discount in my cart? 

  • luci45luci45 Posts: 2,756

    Still not working for me.

  • ElorElor Posts: 1,474

    scorpio said:

    Has it been fixed? How do I know I'm getting the correct discount in my cart? 

    A couple of ways:

    • If you're logged, you can add an item by an headliner (the artists selling a Golden Ticket right now) who has the same base discount (55, 65 or 80%) as the ones you're interested in. If it's fixed, the headliner item should have the same discount as the others.
    • In a private mode windows, you can add a Golden Ticket and a couple of the items you're interested in. If it's fixed, they should have a better discount than 55%, 65% or 80% (depending on the selection you picked these items)

    You can also check the prices: two extra 30% discount will roughly divide a price by half (so a $10 item will cost roughly $5).

    And finally, no DO items should have these discount:

    • 78% for items from the 55% selection
    • 83% for items from the 65% selection
    • 90% for items from the 80% selection

    Daz Originals should have a better discount, so if you see one with the discount I just listed, it's not fixed.

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