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New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • maikdeckermaikdecker Posts: 2,752

    Fun fact:

    When using the $ 20.- code for free DO products one loses $ 8.- when having three punches...

    Check the screenshots below: five eligible items from the list given by DAZ result at a price of $ 12.35, but when adding the code for the $ 20.- free I would suddenly have to pay additional $ 0.37

     

    Screenshot 2024-12-23 at 22-47-39 Daz 3D.png
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    Screenshot 2024-12-23 at 22-48-19 Daz 3D.png
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  • Richard HaseltineRichard Haseltine Posts: 101,482

    DasTri said:

    Richard Haseltine said:

    We are told that if you are Premier and didn't get the on-site the PAYS-4-ITSELF code will probably work for you - it was written with a degree of looseness to allow for people joining between the group being made and the offer going live.

    Kind of works. It put my 38.90 cart down to 37.66.
    It put the one non-new, non-bundle DAZ item in it to 0.

    Checked. Seems that it only works for DAZ-items. Other items (regardless of age, bundle or new) are not affected.

    Well, I can cope with that. :-)
    Thanks for caring!

    No problem.

    Yes, both codes are for Daz Originals.

  • Richard HaseltineRichard Haseltine Posts: 101,482

    maikdecker said:

    Fun fact:

    When using the $ 20.- code for free DO products one loses $ 8.- when having three punches...

    Check the screenshots below: five eligible items from the list given by DAZ result at a price of $ 12.35, but when adding the code for the $ 20.- free I would suddenly have to pay additional $ 0.37

    This should be fixed.

  • WonderlandWonderland Posts: 6,961

    Charlie Judge said:

    Wonderland said:

    If I have Daz+ paid up till April, if I join Premier now, will I still have those months of Daz+ when I quit after one month or will I lose all those months of Daz+? BTW I never got an offer to switch plans. When I click check my offer, there's no offer, just regular priced subscription.

    My understanding is that you will lose the DAZ+ months. 
     

    Ok thanks. Sticking to Daz+ then...

  • rokkrrokkr Posts: 190

    Kersey said:

    Can't use PAYS-4-ITSELF since I'm already a Premier member since start, and I didn't receive a banner or message with PREMIER-TREATMENT code either.

    Me neither... And I'm usually not excluded of any promo or orange banner... for instance, during the PA sale, I've got the 30% for 30% every single day... I'd like to know why I can't see this PREMIER-TREATMENT thing (or where it's hidden... anyway, even if it's hidden, when I try to use the coupon, it says it's invalid...).

  • ArtAngelArtAngel Posts: 1,747

    miladyderyni_173d399f47 said:

    PA gifts blurb on sales page. Today (& yesterday) the words are on top of each other in portrait mode on my tablet (Fire); landscape is readable but still displaced.

    Wink, wink. Go here instead. Just teasing, not, maybe a bit . . .  devil

  • Mr BowenMr Bowen Posts: 401
    edited December 24

    I renewed on the 23rd for the second month. $20 coupon does not work. So, does one have to be a first time sign up?

    Post edited by Mr Bowen on
  • Cris PalominoCris Palomino Posts: 11,506

    Mr Bowen said:

    I renewed on the 23rd for the second month. $20 coupon does not work. So, does one have to be a first time sign up?

    I believe it is first time sign up. 

  • Mr BowenMr Bowen Posts: 401

    Well...that sucks. I can't even get the $10 coupon to work on an item right from the list.

  • looplaarz_c032203e76looplaarz_c032203e76 Posts: 5

    In todays sale it says "Buy any Debut New Release to get 60% off*‡  Featured Artist Stores". If I click on the button (https://www.daz3d.com/christmas-eve-artists#index=60&order=popular^1&filtered=1) and put items from there in the cart, they actually do not get any extra discount even though I have a Debut New Release item in the cart. I currently have one x-mas punch card which gives me 10% discount, which is applied in the cart as it should. For example, I select an item from the featured artist store with no prior discount and it will show 10% discount in the cart (not 66%). If I select an item from the featured artist store with 50% prior discount, it will show 55% discount in the cart (so, again, only the 10% punch card discount is applied). I tried many items and they all did not get the 60% discount.

     

  • protosyntheticprotosynthetic Posts: 134

    What the page says vs what it adds to my cart.

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  • Cris PalominoCris Palomino Posts: 11,506

    protosynthetic said:

    What the page says vs what it adds to my cart.

    Reported 

  • Cris PalominoCris Palomino Posts: 11,506

    protosynthetic said:

    What the page says vs what it adds to my cart.

    Ok, short term fix is click the image of the freebie and add from it's product page. 

  • Cris PalominoCris Palomino Posts: 11,506

    Should work now

  • ElorElor Posts: 1,665
    edited December 24

    Some items from the Christmas Eve Artists page are not getting an additional discount when a Debut New Release is in the cart while some do. On the main page, it's advertised having around 38 000 items, which is in line with what I'm observing on the page:

    https://www.daz3d.com/christmas-eve-artists

    I checked that all items were not Fast Grabs.

    Exemple cart:

    Two Items from the page (because for a strange reason, one item from Chevybabe25 is getting the extra discount while the other does not):

    cart_.jpg
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    items_page.jpg
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    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,506

    The item I put in says it has these discounts:

    buy DNR, get 60% off FAS and 75% off legacy FAS which is the 20%

    FAS 50% off AND legacy FAS 65%

    2024 Holiday Punch Card

     

  • ElorElor Posts: 1,665
    edited December 24

    They all had a 50% discount, when I added them in the cart, their discounts all raised to 70% (I have three punches as Premier) but when I added a DNR, only some of them ended with a 76% when they should all have the same discount.

    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,506

    Elor said:

    Some items from the Christmas Eve Artists page are not getting an additional discount when a Debut New Release is in the cart while some do. On the main page, it's advertised having around 38 000 items, which is in line with what I'm observing on the page:

    https://www.daz3d.com/christmas-eve-artists

    I checked that all items were not Fast Grabs.

    Exemple cart:

    Two Items from the page (because for a strange reason, one item from Chevybabe25 is getting the extra discount while the other does not):

    I put in An English Village and it didn't get the 20%. Elor, would you put in https://www.daz3d.com/fn-mia-hd-for-genesis-9 which is what I had that got 20% and tell me if you get the 20%? 

  • ElorElor Posts: 1,665

    Alone in the cart, Mia's discount was 70%. After adding a DNR, Mia's discount went up to 76%, so it got the 20% correctly.

  • Cris PalominoCris Palomino Posts: 11,506

    Elor said:

    Alone in the cart, Mia's discount was 70%. After adding a DNR, Mia's discount went up to 76%, so it got the 20% correctly.

    So it must be certain items. 

  • Cris PalominoCris Palomino Posts: 11,506

    Reported.

  • ElorElor Posts: 1,665
    edited December 24

    Yes, but I don't see a pattern to detect them.

    I also just tested a couple of Daz Originals and none of them got the 20% discount with a DNR in the cart.

    Edit: I forgot, thank you for reporting the problem.

    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,506

    Elor said:

    Yes, but I don't see a pattern to detect them.

    I also just tested a couple of Daz Originals and none of them got the 20% discount with a DNR in the cart.

    Edit: I forgot, thank you for reporting the problem.

    Issue should be resolved now. 

  • Cris PalominoCris Palomino Posts: 11,506

    Elor said:

    Yes, but I don't see a pattern to detect them.

    I also just tested a couple of Daz Originals and none of them got the 20% discount with a DNR in the cart.

    Edit: I forgot, thank you for reporting the problem.

    Issue should be resolved now. 

  • ElorElor Posts: 1,665
    edited December 24

    From what I can see, the 20% for DNR is now longer active even on items who had it like Mia:

    mia.jpg
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    Post edited by Elor on
  • davesodaveso Posts: 7,078
    Are LD items supposed to get punch card discount? They're not.
  • joannajoanna Posts: 1,554

    daveso said:

    Are LD items supposed to get punch card discount? They're not.

    Some days ago I've been told that the LD items have already the discount calculated in. 

  • nonesuch00nonesuch00 Posts: 18,169

    nonesuch00 said:

    I bought:

    Fletcher Class Destroyer | Daz 3D

    Fletcher Bridge | Daz 3D

    and used all 4 tokens I had. The total I paid for the order was $12.65 of which $0.72 was sales tax at a 6% tax rate.

    Why wasn't I awarded more tokens for these purchases totalling $11.93 before tax?

    OK, today I bought Seamster | Daz 3D and got tokens so I will open a ticken about missing tokens from the previous purchase that I should have been available for me to use on the Seamster purchase today.

  • Richard HaseltineRichard Haseltine Posts: 101,482

    joanna said:

    daveso said:

    Are LD items supposed to get punch card discount? They're not.

    Some days ago I've been told that the LD items have already the discount calculated in. 

    Punch, yes, tokens no. Anything that gets applied  automatically to your cart with the fouir LDs and nothing else in it will be included in the displayed price shown, anything dependent on other items or things like tokens or coupons that you have to apply will not.

  • Charlie JudgeCharlie Judge Posts: 12,807
    edited December 24

    nonesuch00 said:

    nonesuch00 said:

    I bought:

    Fletcher Class Destroyer | Daz 3D

    Fletcher Bridge | Daz 3D

    and used all 4 tokens I had. The total I paid for the order was $12.65 of which $0.72 was sales tax at a 6% tax rate.

    Why wasn't I awarded more tokens for these purchases totalling $11.93 before tax?

    OK, today I bought Seamster | Daz 3D and got tokens so I will open a ticken about missing tokens from the previous purchase that I should have been available for me to use on the Seamster purchase today.

    Members who are not DAZ+ or Premier only receive tokens for each $15 spent: https://www.daz3d.com/daz-tokens

    So you would have had to make a purchase of at least $15 to get tokens.

    Post edited by Charlie Judge on
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