New Year, New Sales Thread: Report Issues Here "Reporting Only"

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Comments

  • bytescapesbytescapes Posts: 1,847

    Cerrag said:

    ... now I'm more disappointed that I *am a member and didn't even get a message for the 'PREMIER-TREATMENT'. 

    You may need to give it time. I've noticed that orange banners sometimes take a few hours to propagate fully, so it's possible that your message is still in a queue somewhere.

    If not, I think Cris and Richard are doing their best to speed things up.

  • DasTriDasTri Posts: 90

    You may need to give it time. I've noticed that orange banners sometimes take a few hours to propagate fully, so it's possible that your message is still in a queue somewhere.

    If not, I think Cris and Richard are doing their best to speed things up.

    Hopefully. I wonder, however, what can be so hard that you cannot send out a banner (&code) to all Premier members.
    What WAS the condition to get "Premier-treatment", if not active Premier membership at a given time?

    It certainly feels a bit like a letdown.

     

  • DougalDougal Posts: 9

    I got the banner and the message, but for most products I've tried (Daz originals, not bundles, new releases or flash items) the coupon doesn't work.

      And for the ones it does work on, it simply provides a discount; not $10 off the cart as the message suggests.

  • protosyntheticprotosynthetic Posts: 134
    edited December 23

    Why would you have this as your headline and then perform a bait and switch? Not "for joining," but "with." Seems like a disingenuous slap to the face. (and yeah, I don't have the premier treatment coupon either. So thanks, I guess. I'll definitely not renew it.)

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    Post edited by protosynthetic on
  • 1) Join premier get $20 DAZ Orginal. Be already premier get $10 DAZ Original
    Hmm.

    2) Having DAZ Originals (of course non new) in cart for $9,22 (after tokens & punches)
    Coupon is removing exactly $6.
    ???

  • Charlie JudgeCharlie Judge Posts: 12,807

    Rod Wise Driggo said:

    1) Join premier get $20 DAZ Orginal. Be already premier get $10 DAZ Original
    Hmm.

    2) Having DAZ Originals (of course non new) in cart for $9,22 (after tokens & punches)
    Coupon is removing exactly $6.
    ???

    Same here. As a premeir member I am excluded from the $20 coupon and don't even get the full amount  off with the $10 PREMEIR-TREATMENT code. This may be an error where the fixed amount deduction is taken before instead of after some other discounts such  as punchs. Please fix. 

  • DustRiderDustRider Posts: 2,754
    No PREMEIR-TREATMENT as banner or in my messages here either.
  • mdl062168mdl062168 Posts: 84
    edited December 23

    Charlie Judge said:

    Rod Wise Driggo said:

    1) Join premier get $20 DAZ Orginal. Be already premier get $10 DAZ Original
    Hmm.

    2) Having DAZ Originals (of course non new) in cart for $9,22 (after tokens & punches)
    Coupon is removing exactly $6.
    ???

    Same here. As a premeir member I am excluded from the $20 coupon and don't even get the full amount  off with the $10 PREMEIR-TREATMENT code. This may be an error where the fixed amount deduction is taken before instead of after some other discounts such  as punchs. Please fix. 

    I tested multiple combos and the "Treatment" coupon never removes more than $6.00 from the cart, not $10.00

     

    Post edited by mdl062168 on
  • mdl062168 said:

    Charlie Judge said:

    Rod Wise Driggo said:

    1) Join premier get $20 DAZ Orginal. Be already premier get $10 DAZ Original
    Hmm.

    2) Having DAZ Originals (of course non new) in cart for $9,22 (after tokens & punches)
    Coupon is removing exactly $6.
    ???

    Same here. As a premeir member I am excluded from the $20 coupon and don't even get the full amount  off with the $10 PREMEIR-TREATMENT code. This may be an error where the fixed amount deduction is taken before instead of after some other discounts such  as punchs. Please fix. 

    I tested multiple combos and the "Treatment" coupon never removes more than $6.00 from the cart, not $10.00

    Please try again, its priority has beena djusted so it should apply after any percentage discounts (which was the issue here).

  • The people who have Premier but no offer are being looked into.

  • maikdeckermaikdecker Posts: 2,752

    Seems a bit... weird... to get the "$ 20.- DAZ Originals for free*" when the link leads to an assortment including DAZ+ items and Bundles, which probably (!) are excluded by the non-explained *

    But hey, this is DAZland, we're used to it laugh

  • nonesuch00nonesuch00 Posts: 18,169

    I bought:

    Fletcher Class Destroyer | Daz 3D

    Fletcher Bridge | Daz 3D

    and used all 4 tokens I had. The total I paid for the order was $12.65 of which $0.72 was sales tax at a 6% tax rate.

    Why wasn't I awarded more tokens for these purchases totalling $11.93 before tax?

  • ElorElor Posts: 1,665
    edited December 23

    Richard Haseltine said:

    Please try again, its priority has beena djusted so it should apply after any percentage discounts (which was the issue here).

    It's now removing $10 instead of $6.

    Thank you smiley

    nonesuch00 said:

    Why wasn't I awarded more tokens for these purchases totalling $11.93 before tax?

    Since Premier was introduced, people who are neither Daz+ nor Premier have to spent $15 to get one token:

    https://www.daz3d.com/daz-tokens

    Post edited by Elor on
  • The people who have Premier but no offer are being looked into.

    Thanks, Richard. No orange banner or message here either. Hopefully it will appear at some point today :) I'm wondering if the difference is whether Premier people accepted the upgrade offer or bought it fresh. Maybe those who accepted the upgrade offer have somehow been filtered out, as I'm in that group.
  • britscriptwriter said:

    Richard Haseltine said:

    The people who have Premier but no offer are being looked into.

    Thanks, Richard. No orange banner or message here either. Hopefully it will appear at some point today :) I'm wondering if the difference is whether Premier people accepted the upgrade offer or bought it fresh. Maybe those who accepted the upgrade offer have somehow been filtered out, as I'm in that group.

    That could be it, depending on how they generated the list - I did suggest it as a possibility to check.

  • Charlie JudgeCharlie Judge Posts: 12,807
    edited December 23

    britscriptwriter said:

    Richard Haseltine said:

    The people who have Premier but no offer are being looked into.

    Thanks, Richard. No orange banner or message here either. Hopefully it will appear at some point today :) I'm wondering if the difference is whether Premier people accepted the upgrade offer or bought it fresh.
    Maybe those who accepted the upgrade offer have somehow been filtered out, as I'm in that group.

    Nope. I accepted the upgrade offer and I got the orange banner. 

    ETA: The banner coupon is now working properly for me.

    Post edited by Charlie Judge on
  • nekyonekyo Posts: 57
    edited December 23

    Hmm, I resubscribed to Premier today since I saw the "PAYS-4-ITSELF" $20 coupon offer.

    I'm not able to trigger the coupon (says it's invalid).

    I only have the Kaede 9 Pro Bundle in my cart.

    Post edited by nekyo on
  • Robert FreiseRobert Freise Posts: 4,464

    Charlie Judge said:

    britscriptwriter said:

    Richard Haseltine said:

    The people who have Premier but no offer are being looked into.

    Thanks, Richard. No orange banner or message here either. Hopefully it will appear at some point today :) I'm wondering if the difference is whether Premier people accepted the upgrade offer or bought it fresh.
    Maybe those who accepted the upgrade offer have somehow been filtered out, as I'm in that group.

    Nope. I accepted the upgrade offer and I got the orange banner. 

    ETA: The banner coupon is now working properly for me.

    I took the upgrade offer. No orange banner or message for me 

  • nekyonekyo Posts: 57

    nekyo said:

    Hmm, I resubscribed to Premier today since I saw the "PAYS-4-ITSELF" $20 coupon offer.

    I'm not able to trigger the coupon (says it's invalid).

    I only have the Kaede 9 Pro Bundle in my cart.

    Turns out the coupon works for me, but certain Daz Originals aren't working (like Kaede 9). Really can't tell why some work and others don't.

  • Charlie JudgeCharlie Judge Posts: 12,807
    edited December 23

    Robert Freise said:

    Charlie Judge said:

    britscriptwriter said:

    Richard Haseltine said:

    The people who have Premier but no offer are being looked into.

    Thanks, Richard. No orange banner or message here either. Hopefully it will appear at some point today :) I'm wondering if the difference is whether Premier people accepted the upgrade offer or bought it fresh.
    Maybe those who accepted the upgrade offer have somehow been filtered out, as I'm in that group.

    Nope. I accepted the upgrade offer and I got the orange banner. 

    ETA: The banner coupon is now working properly for me.

    I took the upgrade offer. No orange banner or message for me 

    In fairness I should mention that the upgrade offer I accepted was from customer service and not the one  I originally got on the website. Maybe there is a difference.

    Post edited by Charlie Judge on
  • ElorElor Posts: 1,665
    edited December 23

    nekyo said:

    Turns out the coupon works for me, but certain Daz Originals aren't working (like Kaede 9). Really can't tell why some work and others don't.

    The $10 for existing Premier members don't work on Bundles, so maybe there is the same limitation on the $20 coupon for people subscribing today ?

    Post edited by Elor on
  • nekyonekyo Posts: 57

    Elor said:

    nekyo said:

    Turns out the coupon works for me, but certain Daz Originals aren't working (like Kaede 9). Really can't tell why some work and others don't.

    The $10 for existing Premier members don't work on Bundles, so maybe there is the same limitation on the $20 coupon for people subscribing today ?

    Ah, thanks Elor - after playing cart jenga it seems like that is the case. $20 coupon just doesn't work on bundles as well.

  • WonderlandWonderland Posts: 6,961

    If I have Daz+ paid up till April, if I join Premier now, will I still have those months of Daz+ when I quit after one month or will I lose all those months of Daz+? BTW I never got an offer to switch plans. When I click check my offer, there's no offer, just regular priced subscription.

  • Charlie JudgeCharlie Judge Posts: 12,807

    Wonderland said:

    If I have Daz+ paid up till April, if I join Premier now, will I still have those months of Daz+ when I quit after one month or will I lose all those months of Daz+? BTW I never got an offer to switch plans. When I click check my offer, there's no offer, just regular priced subscription.

    My understanding is that you will lose the DAZ+ months. 

  • gfdamron1gfdamron1 Posts: 334

    When you switch to Premier, your existing DAZ+ goes away as it's applied towards your Premier membership.

  • Mr BowenMr Bowen Posts: 401

    The $10 coupon doesn't even work on the items in the "Shop Now" link.

  • Richard Haseltine said:

    britscriptwriter said:

    Richard Haseltine said:

    The people who have Premier but no offer are being looked into.

    Thanks, Richard. No orange banner or message here either. Hopefully it will appear at some point today :) I'm wondering if the difference is whether Premier people accepted the upgrade offer or bought it fresh. Maybe those who accepted the upgrade offer have somehow been filtered out, as I'm in that group.

    That could be it, depending on how they generated the list - I did suggest it as a possibility to check.

    I got the message & I took my 1 month upgrade offer. 

  • We are told that if you are Premier and didn't get the on-site the PAYS-4-ITSELF code will probably work for you - it was written with a degree of looseness to allow for people joining between the group being made and the offer going live.

  • DasTriDasTri Posts: 90

    Richard Haseltine said:

    We are told that if you are Premier and didn't get the on-site the PAYS-4-ITSELF code will probably work for you - it was written with a degree of looseness to allow for people joining between the group being made and the offer going live.

    Kind of works. It put my 38.90 cart down to 37.66.
    It put the one non-new, non-bundle DAZ item in it to 0.

    Checked. Seems that it only works for DAZ-items. Other items (regardless of age, bundle or new) are not affected.

    Well, I can cope with that. :-)
    Thanks for caring!

  • Just as I was getting ready to go to bed. Yeah, it pays 4 itself works now. Wasn't working earlier, nor was the other. Thanks to you and the crew. Merry Christmas, see y'all on the other side of it.

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