Premier Membership FAQ (Questions Only Please)

ElliandraElliandra Posts: 549
edited October 16 in The Commons

Premier Membership FAQ:

 

Daz 3D Membership Tiers Page:

You can find an breakdown of each tier on the Membership Page

More info on Premier Membership

 

Daz+ to Premier Upgrade Forum Questions:

1. What happened to my Daz+ membership?

  • It was a website visual glitch your membership is still there!

2. What happens to the Daz+ I've pre-paid for if I want to upgrade to Premier?

  • It's a different offer for each person.  We take what you paid for the membership you currently have, see how many months of Premier that equates to, then round up (so we give you a full month of Premier instead of a partial one.
  • These custom/banner offers to switch from Daz+ to Premier are limited time offers.

3.  Will there be Quarterly and Yearly Options for Daz+ and Premier?

  • No, there are currently no plans to offer options other than monthly subscriptions.

4. What happens to my Monthly Coupons when I upgrade to Premier?

  • Instead of the $6 coupons you now get $10 coupons.
  • $10 off of Daz Originals (Excludes Daz+ items, Gift Cards, FastGrab, Licenses, & Memberships)
  • $10 off of a $25 purchase (Excludes New Releases, Gift Cards, FastGrab, Licenses, & Memberships)
  • If you have spent any of your Daz+ coupons prior to upgrading to Premier then you will still get the 2 coupons for Premier.
  • Premier Coupons behave like the Daz+ coupons so all items must be in the same cart for the discount to apply.

5. Are there any membership restrictions such as specific countries or payment methods?

  • Memberships can be paid for using Discover, American Express, VISA, Mastercard, Paypal and Daz Gift Cards.
  • Store Credit is not available for use to purchase with memberships currently but may be added in the future.
  • Restricted countries - None

6. Does Premier have its own version of Daz Studio?

  • No. The Daz Studio Premier (Paid 3D Software) refers to the new plug-in tools that are exclusive to the Premier Members.

7. Will I be forced to join Premier after my current pre-paid Daz+ subscription expires?

  • No. You still get to choose which level of membership you want to have.

8. If I click the 'remain Daz+' button, will my existing expiry date for my Daz+ membership still be honored?  And will I NOT be billed $9.99/month until said expiry date?

  • Correct.

9. If someone chooses to try out Daz Premier, perhaps taking advantage of the 'x months of Premier free' offer, but decide it's not for them and cancel Premier, will the previously existing Daz+ membership expiry date remain in force If someone then chooses to downgrads back to Daz+?  I.E. if your Daz+ expiry date was say in 2025-2029, would said date still be honored as both parties, i.e. the customer and Daz 3D, have previously agreed to?

  • No.  By choosing to accept the offer you are essentially trading in your Daz+ months for Premier months.  You will have Premier as active until its expiration date that is shown.  You can choose to not auto-renew Premier, and go select Daz+ when your membership expires, but you can't trade Premier months in to get back to Daz+ months.

10. Can I subscribe for only a month? How can I cancel Premier if I don't want to keep it active?

  • How long you subscribe will be up to you to decide. The way to unsubscribe should be the same with Daz+, there should be an option to cancel under your current membership tier on the Account / Membership Management page.

11. Can I pay for a Premier membership for a month while maintaining the Daz+ I currently have until June of next year?

  • Only one membership can be active at a time.


General Content Questions:

1. I already own 4 of the 5 plug-in that were converted to Premier Plug-ins. Will the versions I paid for be updated?

  • No. The original versions of the plug-ins have been reworked and updated to intergrate into Daz Studio and the new versions are meant to be Premier Exclusive.

2. Is DAZ Studio Premier completely cross-platform with all the plugins or are Mac users missing out on something?

  • MAC users have been asked to wait on downloading Daz Studio 4.23 as the new plug-ins need some more work to be used on a MAC.

3. Are PostGreSQL and Smart Content required for using the premier plug-ins?

  • Since this concerns the PostGreSQL they would like to have a support ticket opened for this please.

 

Premier Content:

1. Do I have to be logged into Daz 3D while in Daz Studio to access my Premier Features/Content?

  • You need to use the "Connect" option to log into Daz 3D to allow Daz Studio to register your Premier Plug-ins and the Premier exclusive subscription linked content.
  • You do not need to remain logged once you have registered your Plug-Ins and gotten your Premier exclusive subscription linked content.

2. How exactly do I get access to Daz Studio Premier after subscribing?

  • Download and install the plug-ins, use the Connect menu to get them activated and to access the subscription linked content which has to be installed through Daz Studio, which does require a metadata update.

3. Are all of the tools that are included already available on the DAZ Store? Or are they exclusive tools that the DAZ team made?

  • The new geometry editor was never released in the store.  Additionally, the other plugins were never released in the store in their current state.  All of them have received additional integration and enhancements.  The previous versions of the plugins are no longer sold in the store.

4. What are the Premier Plug-in Tools and how do I access them?

  • Premier Plug-in Tools are new additions to the Daz Studio Suite of tools that are for the exclusive use of Premier Members and include the following:
  • dForce Manager - Simulation Settings pane / Manage
  • Geometry Sculptor - Main Menu Tools or Tool Settings Pane and Geometry Sculptor from top dropdown box
  • Pose Converter - Edit / Figure / Pose
  • Render Queue - Render Settings Pane under the "Queue" Tab
  • Shape Transfer - Edit / Figure / Shape

5. What is the exclusive Premier Only content mentioned on the Premier page that is only available while you have an active Subscription?

  • With each Character Bundle release (2-3 per month) there will be exclusive content that will be auto-added to the accounts of Premier members at that time.  You can keep and use this content for as long as you have an active premier membership.
  • Examples would be Aiko 9 and Dark Elf Shape for Vicky 9.
  • Content that is removed due to letting a Premier subscription lapse is not guaranteed to be available on reinstating the membership at a later time.
  • We currently do not plan to offer Add-on Licenses to the exclusive content. (3D Printing, Interactive etc.)

6. What are the "Free robust character bundles monthly"?

  • Custom Tailored Character Bundles - https://www.daz3d.com/premier-characters this uses your Free Character Coupon on the Bundles in this section ONLY. New Bundles will be added throughout the month!
  • The selection of characters that are available for use with the free bundle coupon monthly will change out constantly, but new character bundles are planned to always be included during their launch period.
  • Pay for at a discount Add-on Bundles - https://www.daz3d.com/bundle-upgrades

7. What are the "new interactive tutorials"?

  • There are a small set of new interactive tutorials to show you around the new premier features.  This will be available shortly.

8. What does the "Free Legacy Content" consist of?

  • The Free Legacy Content is the assortment of products available on the Freebie Page! This is still accessible to non-Premier Members.

9. Do I keep the assets as I do with the Daz+ ones, and lose only the add-on sofware features, should I decide to stop paying?

  • Exclusive content that will release at the same time as each Character bundle, that will be free for Premier Members (even if they don't buy the bundle), but non Premier users cannot purchase it - Will only be active while your Premier membership is active.

10. How do the export options differ from the bridges? Or the scupting from Mesh Grabber?

  • The current export options do not differ.  The Sculpting is an entirely new version of mesh gabber with additional features which was never released in the store.

11. Will the HD Morph Creator be included in Premier Membership.

  • No. This tool is exclusive to Daz PA's and only allowed to have the HD morphs released in the Daz 3D Store.

12. Will the Strand-Based Hair Tools be included in Premier Membership?

  • No. This tool is exclusive to Daz PA's.

12. Will the Premier Character Converter actually convert Genesis 3 characters to Genesis 9?

  • It is supposed to transfer the character shape.

13. "Export entire environment scenes directly from Daz Studio into Blender, preserving all your selected Daz props and assets for further refinement"  Does this include things like dforce clothing, instancing, and strand based hair?

  • This export function is geared towards Environment sets/scenes.

14. Will there be a way to purchase the Premier exclusive subscription linked content outright for Premier Members?

  • No.

15. Where is Geometry Sculptor?

  • After using the Connect option to log into Daz 3D and register your plug-ins
  • Main Menu / Tools Menu / Geometry Sculptor
  • Or from the Tool Settings Pane in the top dropdown box / Geometry Sculptor

16. How/Where do I find the "Premier Exclusive" Content?

  • Added default Assets filters to footprint; Premier > Exclusive
  • Added default Products filters to footprint; Premier > Exclusive
  • I found an explaination of this feature from when it was added to the public build! It was originally designed to help you sort out which product had which License but the function of using it for Premier Exclusive Assets/Products has been added to it.

17. Does the Shape Transfer Tool work to transfer Genesis 9 Shapes to other figures?

  • No it is Genesis 3, 8 and 8.1 Male/Female to Genesis 9 Only.

 

Please note this is a thread for QUESTIONS Only. Any discussions should be posted in the main Premier Questions Thread.

Post edited by Elliandra on
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Comments

  • ImagoImago Posts: 5,144

    I must be constantly online in order to use the Premier Plugins?

    Can I subscribe for only a month? How can I cancel Premier if I don't want to keep it active?

    Premier Exclusive Content (the props that will be active only during the membership) will have a special tag or any kind of mean to immediately recognize them among the other products?

  • ElliandraElliandra Posts: 549

    OK answered the first two questions above:
    Being online is 1 under premier content
    Subscription is 10 under Daz+ to Premier questions

    I need to check on the tagging for the exclusives so let me get back to you on that one!

  • crosswindcrosswind Posts: 6,844
    edited October 10

    Imago said:

    I must be constantly online in order to use the Premier Plugins?

    A: No... as far as I experiment. Only online once for activating Plugins then Offline working.

    Can I subscribe for only a month? How can I cancel Premier if I don't want to keep it active?

    A: Yes... on this page : https://www.daz3d.com/subscription/membership (I've already cancelled.. for testing.) Cancel button is under Daz Base (by now...)

    Premier Exclusive Content (the props that will be active only during the membership) will have a special tag or any kind of mean to immediately recognize them among the other products?

    Same question ... and please explain how and by what techniques. Thanks !

    Post edited by crosswind on
  • Richard HaseltineRichard Haseltine Posts: 100,564

    Imago said:

    I must be constantly online in order to use the Premier Plugins?

    No, but you will need to log-in periodically (I don't know how frequently).

    Can I subscribe for only a month? How can I cancel Premier if I don't want to keep it active?

    The same as +, and it is now available per month.

    Premier Exclusive Content (the props that will be active only during the membership) will have a special tag or any kind of mean to immediately recognize them among the other products?

    I don't know, but since DS can retrieve the license types for editorial etc. I would guess it will be able to do the same here.

  • SorelSorel Posts: 1,395
    When will we actually be able to sign up for premier? (My account doesn't have a button and I've submitted a ticket already)
  • ElliandraElliandra Posts: 549

    @Sorel That one I know they are working on but I don't have an ETA yet crying

  • Mr_FluffkinMr_Fluffkin Posts: 126
    edited October 10

    @Elliandra Do you have any plans to create a "Studio Tier" subscription with nothing but the DS features/plugins in the future? Why are the software tools tied to tons of character/coupon stuff I don't want?

    Post edited by Mr_Fluffkin on
  • ElliandraElliandra Posts: 549

    @Mr_Fluffkin AFAIK there in no plan to have a Studio Tier for just the DS Features/Plug-Ins.

  • EllessarrEllessarr Posts: 1,395

    hey one question how exactly work the "skeleton convertion is something from the daz editor or the bridges?, it's only for "payed" membership?, because i really would love to convert daz characters skeletons to unreal engine skeleton, how exaclty it works?

  • ElliandraElliandra Posts: 549

    @Ellessarr are you referring to the Rig Conversion System? There are some interactive tutorials coming soon that will cover all the special features.

  • PixelPiePixelPie Posts: 323
    edited October 10

    Sorel said:

    When will we actually be able to sign up for premier? (My account doesn't have a button and I've submitted a ticket already)

    Same here, there is no way to sign up ~on Monday It showed I should contact Support, and I placed a ticket  Posted more recent screenshots here: https://www.daz3d.com/forums/discussion/703971/premier-questions/p30

    Post edited by PixelPie on
  • RAMWolffRAMWolff Posts: 10,211

    So my tri monthly DAZ Plus was killed and now I have a monthly fee of 10 bucks and to get this enhanced version of Mesh Grabber I have to pay an additional 10 more dollars?  Looks like ZBrush and I will remain friends going forrward.  I hope that what I did pay for with Mesh Grabber remains active, if not then I should have my money returned to me.  I'd like to know about that!  Thanks

  • TogireTogire Posts: 414

    I am still quite unsure about the premier subscription and I want to double think for some times before to upgrade. In, say, two or three months, will the conversion offer (trade the remaining of daz+ time for some months of premier) still be available (of course recomputed)?

  • EllessarrEllessarr Posts: 1,395

    Elliandra said:

    @Ellessarr are you referring to the Rig Conversion System? There are some interactive tutorials coming soon that will cover all the special features.

    yeah the rig conversion system, is the thing i'm most interested, one more in general question, how exactly those "special features will works regardless payment, like i pay a month to have acess to them, ix next month i end subscription i will lose acess to then?, how exactly this acess will work? 

  • AsgardAsgard Posts: 2
    edited October 10

    Elliandra said:

    @Ellessarr are you referring to the Rig Conversion System? There are some interactive tutorials coming soon that will cover all the special features.

    Also interested in rig conversion. Is this a Premier feature, the docs aren't super clear? 

    Any hints on how to use it or an ETA on the tutorial if we are premier members (or if it's not a premier feature)?

    Post edited by Asgard on
  • ElliandraElliandra Posts: 549

    @PixelPie yea we are still waiting on a button or something to appear for the Membership Management page or for Customer Support to contact people. Please keep in mind that with the launch they are super swamped and it will take longer than usual to hear back from them wink

    @RAMWolff The MeshGrabber that is included with the Premier Subscription is MeshGrabber 4 which was never released to the public but all the other versions in the store should still be available in your account.

    @Togire As far as I am aware the Daz+ to Premier conversion is based off of how much you paid for the membership as mentioned by Steve Spencer and nothing else has been mentioned.

    @Ellessarr The Premier Special Features will only be available while your subscription is active.

    @Asgard The Rig Conversion System is listed under the Premier special features as part of the Enhanced Exporting Tools wink No ETA on the tutorials all I was told was that it should be soon devil

  • RAMWolffRAMWolff Posts: 10,211

    OK, thank you

  • MoreTNMoreTN Posts: 292

    Will those of us who have to wait to subscribe to Premier because Daz cannot yet offer a way to do so be offered the Door Buster items we have missed out on at the Door Buster price once Daz sorts out their muddle?

  • benniewoodellbenniewoodell Posts: 1,969

    Where do I find the character converter in premiere? I just relogged in and checked DIM and saw nothing in either spot, checked the plugins and didn't see a manfriday converter or whatever it's called to activate. Thanks for any help! 

  • ElliandraElliandra Posts: 549
    edited October 10

    @benniewoodell Adding the where to find next to the plug-in listing under Premier Content section!

    Post edited by Elliandra on
  • TimbalesTimbales Posts: 2,330
    edited October 11

    Does the Premier Shape Transfer utility allow for G9 shapes to be transferred to G8?

     

    Can I pay for a Premier membership for a month while maintaining the Daz+ I currently have until June of next year?

    Post edited by Timbales on
  • Richard HaseltineRichard Haseltine Posts: 100,564

    Richard Haseltine said:

    Imago said:

    I must be constantly online in order to use the Premier Plugins?

    No, but you will need to log-in periodically (I don't know how frequently).

    Can I subscribe for only a month? How can I cancel Premier if I don't want to keep it active?

    The same as +, and it is now available per month.

    Premier Exclusive Content (the props that will be active only during the membership) will have a special tag or any kind of mean to immediately recognize them among the other products?

    I don't know, but since DS can retrieve the license types for editorial etc. I would guess it will be able to do the same here.

    In fact filtrs for the exclusive content files/folders hafe been added:

     Added default Assets filters to footprint; Premier > Exclusive
    Added default Products filters to footprint; Premier > Exclusive

    http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log_4_23_0_1#4_22_1_231

     

  • maikdeckermaikdecker Posts: 2,752

    Elliandra said:

    8. What does the "Free Legacy Content" consist of?

    Does this mean, that these "weekly" freebies are from now on Premier only?

    12. Will the Premier Character Converter actually convert Genesis 3 characters to Genesis 9?

    • It is supposed to transfer the character shape.

    Is that a transfer TO G9 only, or can G9 shapes transfered to G8/G3, too?

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,179

    while at this point I am unlikely to subscribe to Premier (or even DAZ+), in the event I do choose to do a month at a more financially solvent time I would like to know how dependent on Smart Content or more specifically PostGreSQL these plugins are.

    PostgreSQL will not run on my machine, I have tried everything and no luck

    hence no smart content 

    prior to having my C drive replaced it worked perfectly and I suspect it's something the repairer did because now apparently also I have TPM and could theoretically upgrade to Win11 according to Microsoft however I don't intend to on this rig for a number of reasons not the least being it's a very cheap machine without enough slots for later Nvidia graphics cards anyway, I would be better served just buying a whole new rig with a 4### card and other newer bells and whistles 

    DAZ might not even still be around by the time I could afford that devil

  • LeanaLeana Posts: 11,647

    maikdecker said:

    Elliandra said:

    8. What does the "Free Legacy Content" consist of?

    Does this mean, that these "weekly" freebies are from now on Premier only?

    No, they’re still available for everyone. See the membership comparison table here: https://www.daz3d.com/memberships

  • crosswindcrosswind Posts: 6,844

    Elliandra said:

    8. What does the "Free Legacy Content" consist of?

    Does this mean, that these "weekly" freebies are from now on Premier only?

    12. Will the Premier Character Converter actually convert Genesis 3 characters to Genesis 9?

    • It is supposed to transfer the character shape.

    Is that a transfer TO G9 only, or can G9 shapes transfered to G8/G3, too?

    Just one-way to G9 ~
  • cubaconncubaconn Posts: 22
    edited October 11

    This is how my membership page looks like. Even attempting to renew Daz+ fails. I want to try Premier but I can't. Note that my Daz+ expired last year.

     

     

    Membership.png
    1424 x 482 - 75K
    Post edited by cubaconn on
  • murgatroyd314murgatroyd314 Posts: 1,512

    Will there ever be a possibility of discounted membership, or is it going to be all full price, all the time?

  • P302P302 Posts: 37

    1. I own the Meshgrabber 3.0 Products and since once bought products stay untouched I would expect them to still work (even the Premier plugins offer more/better functionality) after I upgrade to Premier or unsubscribe from Premier Membership. Is this correct?

    2. The Meshgrabber Products allowed to create Morphs based on the modifications. These morphs will still work after an upgrade and after unsubscribing from Premier. Correct?

    3. Does the new Geometry Sculptor plugin also allow creating morphs? Will those morphs still work after I unsubscribe Premier? In other Words: can I create content (esp. with Geometry Sculptor) which won't work if - for whatever reason - I decide not to continue with Premier Membership?

     

     

  • ElorElor Posts: 1,410

    The Dark Elf addon has this small text under it: 'Item will be available 1 day after subscribing to Premier. Offer expires October 23 23:59 MDT (UTC-6).'

    Someone who became a premier member after the 23rd will not get it, but what will happen if someone was a Premier member before the 23rd but then decides to stop their membership for a couple of months before renewing it ?

    Will they still have access to the Dark Elf Addon after they renew it ?

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